Outpatient Receptionist
3 weeks ago
Job summary
**This position is open to staff working at the Trust in the 'ECT Family' this includes staff employed by Vernova Health Care.**
An opportunity has arisen within our outpatient reception team. Successful candidates will provide a full range of reception duties to support patients attending outpatient appointments at the Health Hub in Macclesfield.
Main duties of the job
To provide a full and comprehensive, professional and courteous reception service in an outpatient setting which includes the meet and greet and clinic management on the patient administration system, ensuring all activity is accurate and up to date.
To be proficient in the use of patient administration systems used for booking and tracking all types of outpatient appointments and patient records ensuring this function is co- ordinated and updated accurately and in a timely manner.
To work in conjunction with the clinical and managerial teams to ensure that follow up appointments are booked as instructed or added to a waiting list in accordance with standard operational procedures and Trust Access Policy.
To undertake clerical duties to ensure a comprehensive and efficient administrative support service.
About us
It is all about the people at East Cheshire NHS Trust. We have a real sense of community, and our values are truly embedded into everything we do, ensuring we are a great and inclusive place to work. You will be supported, developed and empowered throughout your career with us. Come and join us, where you can play your part in helping us deliver outstanding care and improving the health of all the people we serve.
COVID-19 vaccination remains the best way to protect yourself, your family, your colleagues and of course our patients from the virus when working in our healthcare settings. Whilst COVID-19 vaccination is not a condition of employment, we do encourage our staff to get vaccinated. We will be checking the vaccination status of all new starters as part of ongoing monitoring.
Job description
Job responsibilities
Please read the attached Applicant Pack prior to completing your application form to find out more information.
Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role.
As part of making your application we encourage you to review the Trusts Careers webpage for more information about working for East Cheshire NHS Trust.
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification).
Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications.
We look forward to receiving your application.
Overseas candidates wishing to apply who would require sponsorship can determine the likelihood of obtaining a CoS for the post by assessing their circumstances against criteria specified on theVisas and immigration - (
Person Specification
Qualifications
Essential
Educated to GCSE level
Desirable
Educated to NVQ level 2 ECDL (European Computer Driving Licence)
Knowledge and Skills
Essential
Awareness of current NHS priorities and targets Understanding of confidentiality and the Data Protection Act 1998
Desirable
Knowledge of NHS computer systems Awareness of NHS policies
Aptitudes
Essential
Flexibility Be able to work within a team environment Ability to work to deadlines and prioritise tasks Computer literacy Ability to liaise with other departments and agencies Attention to detail is paramount
Experience
Essential
Previous administrative experience
Desirable
Experience of working in a hospital environment
Specific Job Requirement
Essential
Team player Reliable Good communication and interpersonal skills
Other Role Requirements
Essential
Please refer to the Job Description and Person Specification for further details-
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