Healthcare Support Worker

1 week ago

Maidstone, United Kingdom Maidstone and Tunbridge Wells NHS Trust Full time

Job overview

An Exciting opportunity has arisen within the Eye Day Care department team at Maidstone Hospital. We are looking for a health care support worker with the desire to work in fast paced outpatient setting as a valued team member 

Main duties of the job

The main duties will be chaperoning doctors during clinic times, setting up clinics, preparing medical notes, preparing our urgent care clinics and occasional administration work booking into and preparing the Urgent Care clinic 

• Provide direct care and support to Ear Nose & Throat patients as delegated by the qualified nurse.

• Maintain a clean safe environment for patients and relatives.

• Assist with clerical and housekeeping duties.

• Contribute to maintaining the unit's philosophy of care.

• To be able to work in a learning environment, providing a high standard of nursing care and support.

• To work flexibly according to the needs of the department and to support OP services and clinical areas across site where required. 

Working for our organisation

MTW is a large acute hospital trust in the south-east of England. 

We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre. 

In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.

Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Detailed job description and main responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Following your Corporate Induction you will be expected to attend the Trusts Clinical Induction Programme for Clinical Support Workers (which starts on the first day of employment). The programme is full-time (please contact the CSW Induction Programme Lead if this is going to be problematic: ),lasts for two weeks and will involve travelling to both Trust sites. The programme includes 2 supernumerary shifts in the clinical area (an early and a late shift),all of the other days are classroom-based and run from 9am to 5pm

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Enhanced Level.  (Enhanced level now includes regulated checks against vulnerable adults and children)

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Interview Date: To be confirmed

Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible

Person specification

Qualifications

Essential criteria

Functional skills English and maths level 1 or GCSE English and maths grade G/1 or above.

Desirable criteria

NVQ/Diploma level 2 in Healthcare (competencies assessed in a healthcare environment) or equivalent healthcare qualification, e.g. successful completion of a level 2 Healthcare Support Worker apprenticeship.

Knowledge/Experience

Essential criteria

Insight into role and responsibilities of post Knowledge of the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers (2013

Desirable criteria

1 year full-time equivalent experience as a Healthcare Support Worker/Trainee in a care setting. NHS experience

Skills

Essential criteria

Can understand and communicate factual information accurately Good interpersonal skills. Basic information and communications technology (ICT) skills. Ability to prioritise workload with supervision.

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