Housing Officer

Found in: Talent UK C2 - 1 week ago


London, United Kingdom Sanctuary Housing Full time
The role of Housing Officer will include: Effective management of Anti-Social Behaviour cases Collaboration with colleagues in Property Services and Lettings to ensure the effective allocation of void properties Managing tenant expectations about repairs and escalating any property maintenance issues affecting tenant welfare via appropriate channels Managing complaints about service delivery Working with colleagues in other service areas to help the organisation meet its compliance obligations (Fire safety, water hygiene, gas safety and data protection) General advice on all aspects of tenancy to enable sustainability Working with a range of external agencies to resolve a range of issues affecting tenant welfare including Domestic Abuse, Anti-Social Behaviour and Safeguarding Working with administrative colleagues to complete a range of tenancy management process including tenancy conversions, permissions, mutual exchanges, successions and service charges Enforcement of tenancy breaches

Skills and experiences:

Proven experience in a similar role dealing with front line customer service Excellent communication skills both verbal and written Proficient user of Microsoft packages including Word, Excel, Outlook and Teams Travel is a requirement of the role, therefore a full valid driving licence is essential

Why work for us?

Sanctuary Housing is one of the UK’s leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve.

Our Benefits

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:

25 days annual leave (rising to a maximum of 30 days) plus public holidays A pension scheme with employer contributions from Sanctuary Life Assurance Employee Advice Service including counselling Cycle to Work scheme Voluntary health plans Employee discounts Wellbeing support and tools Employee recognition scheme

£37,207 per annum (rising to £39,165 per annum after 12 months, subject to satisfactory performance)



  • London, United Kingdom Albany Housing Full time

    **Albany housing is a London based not-for-profit organisation aiming to prevent homelessness. We work closely with vulnerable and socially excluded individuals to help transform their lives. We have a great opportunity for An Admin and Housing Officer to join our team and provide support to our residents, support staff and Management.** **It is vital you...

  • Housing Officer

    7 days ago


    London, United Kingdom Ekaya Housing Association Full time

    Job Summary: We are seeking a detail-oriented generic Housing Officer to join our team. The Housing Officer will be responsible for managing housing operations, assisting tenants, and ensuring efficient property management. **Responsibilities**: 1. Rent collection and arrears management including representing the organisation in Court 2. Tenancy...

  • Housing Officer

    20 hours ago


    Brentford, Greater London, United Kingdom Inquilab Housing Association Full time

    Are you ready to make a real difference in people's lives? Join our team at Inquilab and be part of an organisation thats not just about housing, but about enhancing lives and building thriving communities. The Difference You'll Make as a Housing Officer: As a Housing Officer, you'll be the driving force behind maximizing the economic...


  • London, United Kingdom Southern Housing Full time

    **The role** Reporting into a Team Manager, you will provide a line management role for our concierge team who are delivering a frontline service to our Independent Living Sheltered, Extra Care and/or Over-55s schemes. You will provide an effective housing management and support service to older residents within defined policies and procedures and in...

  • Housing Assistant

    Found in: Talent UK C2 - 1 week ago


    London, United Kingdom Outward Housing Full time

    About the Role Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups? Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over...

  • Housing Officer

    2 days ago


    London, United Kingdom Novax Recruitment Ltd Full time

    **Housing Officer** **Redbridge** **£18-£20 P/H (Umbrella)** **6 Months** We currently require an experienced Housing Officer. **Key Requirements** - Applicant must have housing/tenancy management experience - Have a track record of using IT systems and automation successfully to enhance the delivery of housing/tenancy management - Hold an educational...

  • Housing Officer

    7 days ago


    London, United Kingdom CHOICE SUPPORT Full time

    **Job Title**: Housing Officer **Directorate and Service/Department**: Central Services/Housing **1. Main Purpose of Job** To deliver a high quality housing management service to tenants, managing a portfolio of supported properties occupied by vulnerable adults. **2. Position in Organisation** See attached Housing Structure 3. **Scope of Job** To...

  • Housing Officer

    24 hours ago


    London, United Kingdom Coretta Full time

    **About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided **Job Summary**: The Housing Officer is responsible for providing housing services to the homeless and low-income population. The Housing Officer will work closely with the Housing Director and other staff to provide a quality service to the...

  • Housing Officer

    6 days ago


    London, United Kingdom Hays Specialist Recruitment Limited Full time

    Housing Officer needed in West London Housing Officer Temp contract 3 months initially £18.50 - £25 per hour Hybrid working - Office based in West London and covering a patch in West London My client is a leading housing association in London who have for 70 years been building and maintaining quality homes in London. Their focus is on providing quality...

  • Housing Officer

    5 days ago


    London, United Kingdom Hays Specialist Recruitment Limited Full time

    Housing Officer needed Housing Officer Temp contract around 6 months £18.50 - £25 per hour Hybrid working - London and covering a patch in Barnet or covering a patch in West London My client is a leading housing association in London who have for 70 years been building and maintaining quality homes in London. Their focus is on providing quality homes,...

  • Housing Officer

    2 weeks ago


    London, United Kingdom Hays Specialist Recruitment Limited Full time

    Permanent Housing Officer needed Housing Officer Perm £32,700 South West London - hybrid working Our client supports more than 1500 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life. They are looking for a Housing Officer to...

  • Housing Officer

    24 hours ago


    London, United Kingdom Akton Recruitment Full time

    **Housing Officer** **Walthamstow** **Job Role** To support and assist residents to comply with the terms of their tenancy and lease agreement, be satisfied with their home and local environment and be active members of their community. To work with partners and statutory agencies to ensure that breaches of the tenancy agreement are acted upon and...

  • Housing Officer

    2 weeks ago


    London, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Housing Administration Officer Location: Sutton Salary / Pay Rate: £17 per hour umbrella Job Type: Contract (3 months) The Role We are currently looking for a Housing Administration Officer for 3 months to cover a secondment. The ideal candidate does not need Housing experience but must have good telephone and admin skills, be resilient,...

  • Housing Officer

    24 hours ago


    London, United Kingdom Tempting Recruitment Full time

    **Exciting Career Opportunity**:Housing Officer for the **Housing Team, North West London** - **Are you a dynamic and skilled professional ready to make a significant impact as a Housing Officer within a progressive local authority?**: - **If so, an outstanding opportunity awaits you!** *** **About Us**: At Tempting Recruitment, we take pride in connecting...

  • Housing Officer

    5 days ago


    London, United Kingdom job switch limited Full time

    We require a full time temp housing officer for a 6 months project - 36 hours per week to start asap. Based at the Orchard Housing Office, the key responsibilities include: - Identifying vulnerable residents and working with partner agencies to ensure all residents can live safely and sustain their tenancies all areas of Tenancy Management including:...

  • Housing Officer

    2 weeks ago


    London, United Kingdom Kane Recruitment Full time

    I am seeking a Housing Officer for 3 months to cover a secondment. The ideal candidate does not need Housing experience but must have good telephone and admin skills, be resilient, empathetic and manage residents' expectations firmly and respectfully. This is not a tenancy management, resident managent or estate management position. It is an admin...

  • Housing Officer

    3 days ago


    London, United Kingdom G.WORRALL & SON LIMITED Full time

    We require a full time temp housing officer for a 6 months project - 36 hours per week to start asap. Based at the Orchard Housing Office, the key responsibilities include: Identifying vulnerable residents and working with partner agencies to ensure all residents can live safely and sustain their tenancies all areas of Tenancy Management including:...

  • Housing Officer

    6 days ago


    London, United Kingdom chase recruitment group ltd Full time

    **Purpose** To support and assist residents to comply with the terms of their tenancy and lease agreement, be satisfied with their home and local environment and be active members of their community. To work with partners and statutory agencies to ensure that breachesof the tenancy agreement are acted upon and corrected using all types of enforcement...

  • Housing Officer

    Found in: Whatjobs ES C2 - 5 days ago


    London, United Kingdom Hyperion Partners Limited Full time

    Our client is a leading Housing Association, who are seeking an experienced Housing Officers to join the team on a on going temporary basis. This role is hybrid.Job Title: Housing OfficerKey Responsibilities:Tenancy Management: Manage all aspects of tenancy management, including new tenancy sign-ups, tenancy renewals, transfers, and terminations. Ensure...

  • Housing Officer

    Found in: Talent UK 2A C2 - 4 days ago


    London, United Kingdom Greenacre Recruitment Ltd Full time

    Housing OfficerLocation: South LondonSalary: £20 - £25 umbrellaDuration: TemporaryOur client, a housing association, based in South London are looking for an interim Housing Officer to provide a resident focused housing service to their tenants, in the South London area.What will you do in the role? * To provide and deliver an efficient and effective...