Housing Officer

3 weeks ago


London, United Kingdom Hyperion Partners Limited Full time
Our client is a leading Housing Association, who are seeking an experienced Housing Officers to join the team on a on going temporary basis. This role is hybrid.
Job Title: Housing Officer
Key Responsibilities:
Tenancy Management: Manage all aspects of tenancy management, including new tenancy sign-ups, tenancy renewals, transfers, and terminations. Ensure compliance with relevant housing legislation, regulations, and internal policies and procedures.
Resident Support: Provide support and assistance to residents, responding to inquiries, complaints, and requests for repairs or maintenance in a timely and professional manner. Address tenancy-related issues and mediate disputes between residents, promoting positive and harmonious community living.
Property Inspections: Conduct regular property inspections to assess the condition of housing units, identify maintenance or repair needs, and ensure compliance with health and safety standards. Document inspection findings and coordinate necessary follow-up actions.
Arrears Management: Monitor rental arrears, implement appropriate measures to recover outstanding payments, and manage the eviction process if necessary. Liaise with the finance team to reconcile rent accounts and maintain accurate records.
Anti-Social Behaviour: Proactively address anti-social behaviour within the housing portfolio, working with relevant agencies, community groups, and residents to mitigate and resolve issues. Liaise with external partners, such as local authorities and the police, when necessary.
Partnership and Collaboration: Establish and maintain effective partnerships with external stakeholders, such as local authorities, support services, and community organizations. Collaborate with internal teams, including repairs and maintenance, finance, and customer service, to ensure seamless delivery of housing services.
Data Management and Reporting: Maintain accurate and up-to-date records of tenancy information, including resident details, rent accounts, property inspections, and repairs. Prepare regular reports on housing-related activities, performance indicators, and trends.
Policy and Procedure Compliance: Stay informed about changes in housing legislation, regulations, and best practices. Ensure compliance with relevant policies and procedures, providing input into the development and review of housing-related policies as required.
Community Engagement: Facilitate and promote positive community engagement initiatives, such as resident events, workshops, and forums. Encourage resident involvement and participation in decision-making processes.
Requirements:
* Proven experience in housing management, preferably within a housing association or similar organiaation.
* Sound knowledge of housing legislation, regulations, and best practices.
* Strong understanding of tenancy management principles and experience in managing tenancy agreements, allocations, and arrears.
* Excellent communication and interpersonal skills, with the ability to build positive relationships with residents, colleagues, and external stakeholders.
* A valid driver's license may be required
  • Housing Assistant

    1 month ago


    London, United Kingdom Newlon Housing Full time

    **About the Role** Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups? Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over...

  • Housing Officer

    1 month ago


    London, United Kingdom FOOTPRINTZ LTD Full time

    We are currently recruiting Housing Officers for various London Boroughs. You will need to be able to create a tenancy and management service which achieves compliance with the terms of tenancy and lease conditions. Housing officers will need to build and maintain effective relationships with residents and increase their satisfaction of quality of life. The...

  • Housing Officer

    1 month ago


    London, United Kingdom MCG Construction Full time

    **Title**: Housing Officer / Neighbourhood Officer **Location**: Fully Work from home (Any work related travel will be expensed) **Contract**Type**: Temp (Opportunity to go permanent) **Salary**: £32k Umbrella **Hours**: Full time **The Role**: As the Neighbourhood Housing Lead, you'll be responsible for supporting the Housing Management team to...

  • Housing Officer

    1 month ago


    London, United Kingdom Akton Recruitment Full time

    Akton Recruitment has an opening for a Housing Officer The Housing Solutions Team provides a comprehensive managed temporary accommodation service. The Housing Solutions Team provides housing advice, homelessness casework and support households in temporary accommodation to rapidly move-on into PRS or other housing. The Housing Solutions Team will also work...

  • Housing Officer

    4 weeks ago


    London, United Kingdom Hays Specialist Recruitment Limited Full time

    Experienced Housing Officer needed Housing Officer Temp to perm £17.50 - £23 per hour West London - Office based full time Our client provides affordable, high-quality housing and support services to enable vulnerable and disabled veterans to lead fulfilling, independent lives. They are looking for a Housing Officer to join the team to deliver a...

  • Housing Officer

    1 month ago


    London, United Kingdom Novax Recruitment Ltd Full time

    **Housing Officer** **Tower Hamlets** **Contract** **£25 Umbrella P/H** We are currently looking for a Housing Officer for a role in Tower Hamlets. The Housing Officer will be responsible for the provision of the statutory homeless service at London Borough Council Tower Hamlets. For the majority of homeless clients, it is the first point of contact for...


  • London, United Kingdom Housing for Women Full time

    **Housing Support Assistant** Haringey and Brixton, London (with travel to other locations as required) **About Us** Housing for Women is a registered charity and independent housing association. We champion female empowerment by providing and promoting affordable homes for women and gender-specific support services. Since 1934, we have been working to...

  • Housing Officer

    1 month ago


    London, United Kingdom Akton Recruitment Full time

    Akton Recruitment has an opening for a Housing Officer in London **Job Purpose**: 1. Be the face of Brent Housing. Provide visible, accessible housing management services on the ground to customers renting homes, garages or travellers sites, owner occupiers and shared owners in the borough. 2. Manage the pre-void and lettings function (checking in, and...


  • London, United Kingdom Tower Hamlets Community Housing Full time

    **37.5 hours per week** **About the role** We’re looking for an experienced Customer Service professional to help the Property Services teams and manage the customer interactions and responses covering planned maintenance, compliance, repairs, and estates. This role would suit someone who is approachable as you will be a contact for residents, members of...

  • Housing Officer

    4 weeks ago


    London, United Kingdom Carefirst Recruitment Ltd Full time

    Care First Recruitment Ltd are currently recruiting Housing Officers for various London Boroughs. You will need to be able to create a tenancy and management service which achieves compliance with the terms of tenancy and lease conditions. Housing officerswill need to build and maintain effective relationships with residents and increase their satisfaction...

  • Housing Officer

    1 month ago


    London, United Kingdom Hays Specialist Recruitment Limited Full time

    Permanent Housing Officer needed Housing Officer Perm £32,700 South West London - hybrid working Our client supports more than 1500 people across London through a diverse range of support services and believe in providing the right level of support, to enable individuals to flourish, contribute and live a good life. They are looking for a Housing Officer to...

  • Housing Officer

    1 day ago


    London, United Kingdom Ocean Edge Executive Search Full time

    London Borough of Lambeth, England, United Kingdom Organisation: Wellington Mills Housing Co-op Contract Details: 3 days per week (6 month fixed termcontract with possibility to extend to one year) About The Organisation: We are recruiting for a Housing Officer to join Wellington Mills Housing Co-op - a resident-run social housing organisation working in...

  • Housing Officer

    1 month ago


    London, United Kingdom Colbern Limited Full time

    370041-3539-2481 NCD Housing Officer Redbridge Contract £16.51 per hour Our client is looking for an experienced Housing Officer. We require a full time temp housing officer for 6months - 36 hours per week to start asap. Not a hybrid role. You will be based at the Orchard Housing Office, the key responsibilities include: - Carrying out tenancy...

  • Housing Officer

    1 month ago


    London, United Kingdom Bridge of Hope Full time

    Job Title: Housing Officer Location: Westminster Pay Rate: £23.94 UMB p/h Duration: 6 months About the Role: We are urgently seeking Housing Officers/Agents to join our new Care & Support team, dedicated to assisting vulnerable residents within our Housing area. As part of this team, you will play a crucial role in conducting outbound calls to conduct...

  • Housing Officer

    1 month ago


    London, United Kingdom Social Role Solutions Ltd Full time

    Housing Officer **Duties**: - Provide excellent customer service to residents and potential tenants - Conduct property tours and showcase available units - Handle resident inquiries, complaints, and maintenance requests in a timely manner - Maintain accurate resident records and update the property management system (Yardi) - Coordinate move-ins and...

  • Housing Officer

    1 month ago


    London, United Kingdom Tempest Resourcing Full time

    We are currently recruiting for a Housing Officer to offer a full range of generic Housing Management for our client based in West London on a 3-6 month temporary contract. You will be expected to manage a designated patch of mixed tenure properties providing a comprehensive Housing service including but not limited to inspections, rent arrears,...

  • Housing Officer

    3 weeks ago


    London, United Kingdom Greenacre Recruitment Ltd Full time

    Housing OfficerLocation: South LondonSalary: £20 - £25 umbrellaDuration: TemporaryOur client, a housing association, based in South London are looking for an interim Housing Officer to provide a resident focused housing service to their tenants, in the South London area.What will you do in the role? * To provide and deliver an efficient and effective...

  • Housing Officer

    1 week ago


    London, United Kingdom Tempest Resourcing Limited Full time

    We are currently working with a leading Housing Association to recruit a permanent Housing Officer on a hybrid working basis.The successful candidate will manage a patch of 600 general needs units, ensuring a comprehensive, customer led housing service is provided.You will take the lead on your patch and will be responsible for managing estate inspections,...

  • Housing Officer

    1 month ago


    London, United Kingdom Securo Full time

    Job role: Housing Officer Days: Monday to Friday Times: 8am to 6pm Wage: £32.5K Essential skills: A good working knowledge of Microsoft, Word, Excel, Outlook and Teams. **Responsibilities**: - Reporting - Client inductions - Client Welfare and Safeguarding - Data Tracking - Leadership - Engagement with partner agencies Role: Working in an environment...

  • Housing Officer

    4 weeks ago


    London, United Kingdom Amida Recruitment Limited Full time

    A fantastic opportunity has arisen for a interim Housing Officer who is seeking new contract working for a leading Housing Association in South London.As a Housing Officer your role will focus on providing a comprehensive housing management service, within defined policies and procedures and in accordance with agreed performance standards, ensuring a...