Security Program Manager, Data Center Security, Global Amazon Dedicated Cloud Security Program Management Team, DCC Communities

Amazon Web Services (AWS) Infrastructure Physical Security is seeking a highly talented and motivated Security Program Manager to join our team. AWS is the leading cloud provider, providing virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world. The role is responsible for overseeing physical security design and the installation of security features and systems including Access Control, Intrusion Detection, Camera Surveillance, Passive and Active Barriers, and other security features and capabilities consistent with AWS security standards and public sector requirements. This role will perform security program management in support of new data centers, support facilities, data center expansions, and special security programs and projects.

You will be an individual contributor on a three-builder team and will work directly with the Data Center Security Managers (DSMs), the Data Center Engineering Operations Team, and other customers, both internal and external, to integrate business and operations requirements into long-term physical security design and implementation. You will work with limited guidance to support the design and deployment of physical security packages and security program enhancements for AWS data centers and supporting facilities. Additionally, you will work across multiple teams and serve as the subject matter expert to author security design, Concept of Operations (CONOPS), security installation and maintenance contracts, and other security documents for submittals. You will lead projects and develop short-term solutions in the physical security program. You may influence and manage vendor contracts to ensure industry leading systems are deployed and sustained.

The ideal candidate for the role has a deep understanding of electronic security and physical security system capabilities and leverages that expertise to make the right decisions for physical security projects and site sustainment. The candidate will handle difficult security problems and compliance program elements clearing blockers and escalating appropriately when unable to clear the blocker. The candidate will be comfortable identifying risks and asking the right question to the appropriate team to identify tradeoffs and suggesting recommendations and solutions. Additionally, the candidate will work across multiple teams within an Amazon Security organization to influence both internal and external customers, system owners, and business leaders. The candidate will effectively communicate with stakeholder audiences in a single domain and actively participate in meetings to drive business and technical discussions and decisions. This candidate will support their Manager in AWS engagements with internal and external stakeholders to coordinate physical security approvals.

The role will involve 25% daytime travel within the Thames Valley Region for project management, site walks and and hand-off of completed projects to local security operations teams.

Key job responsibilities
• Participate in physical security design and system installation for new data centers, data center expansions and special projects.
• Provide physical security project lifecycle management including bid packages, specifications, drawings, code compliance, vendor management, budget, change orders, and close-out documentation.
• Manage vendor on-boarding, Request For Proposal / Request For Quote bidding, contracting, contract execution, QA/QC, and support processes.
• Effectively and accurately manage multi-million dollar security project budgets. Own and track the finance and budgeting process for security programs and projects.
• Lead physical security team acceptance, sign-off, and operational readiness validation for high security facilities in conjunction with other AWS teams.
• Reporting performance metrics such as physical security system installation vendor service delivery performance, actual spend vs. budget variance, cost reduction goal attainment, post installation defect rates, physical security program analysis, etc.
• Collaborate across teams to drive global, regional, and local security initiatives.
• Support Cluster Security Program Manager Team Lead by providing physical security analysis and recommend program enhancements to maximize security of assigned locations.

About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Thames Valley, POST-BER, GBR

BASIC QUALIFICATIONS

• 5+ years of experience working with physical security design and/or implementation of electronic security systems such as Access Control System, Intrusion Detection System, and CCTV Surveillance systems. Familiarity with security in depth strategies.
• 2+ years of experience in program or project management.
• Experience working cross-functionally leading both technical and non-technical teams focusing on physical security standards and designs.
• 2+ years working in a regulated industry (Government, banking, health care) where facility physical security requirements were audited and inspected.
• Experience using data and metrics to drive improvements.
• Experience supporting program strategy, end to end delivery, and communicating results to management two tiers higher.
• Position requires 25% daytime travel within the Thames Valley Region.

PREFERRED QUALIFICATIONS

• BA/BS degree or higher in related field.
• Experience with Sensitive Compartmented Information Facility security requirements
• Proficient in Microsoft Office and Bluebeam applications.
• Familiar project management and design and construction software.
• Strong oral and written communication skills.
• Ability to communicate effectively with both technical and non-technical individuals regarding physical security standards and system designs.
• Proficient understanding of construction plans, elevations, and other design and construction artifacts for architectural, mechanical, electrical, civil, and telecommunications plans.
• Training and Experience with Lenel Access Control Systems and Digital Monitoring Products.
• Training and Experience with Bosch Video Management and cameras products.
• Training in Crime Prevention Through Environmental Design (CPTED).
• PMP Certification or familiarity with continuous improvement, project management principles, Kaizen Six Sigma.
• Background in any of the following: Physical Security Design, Security Systems Deployment, Physical Security Operations, Security Architecture, Construction Management.
• Demonstrated ability to successfully influence stakeholders without formal authority, leading cross functional teams across geographies and business units.

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