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Sales Support and Event Planning Rep

4 months ago

London, United Kingdom clueQuest The Live Escape Game Full time

The new sales support and event planning repwill serve as an integral part to the growth of our sales team. Thesuccessful candidate will demonstrate a passion for sharing ourcompanys story and how our services and products can help inspireand improve the varied work our returning client groups and our newprospective clients engage in. The new rep will employ methodicalorganisation professional and refined prioritisation skills and anefficient selfinitiative to contribute to the ongoing coordinationof special bookings and new B2B events atclueQuest.

Tasks

Responsibilities

SalesSupportresponsibilities

  • Youwill manage special bookings from start to finish offeringexcellent customer service throughout includingpostsale

  • Youll accuratelyupsell the companys products by getting to know our live escapegames and play at home games and otherofferings

  • You will analyseour existing client base and introduce ways of upselling andcrossselling as appropriate

  • Working independently youllidentify potential new clients to target and proactively approachthem using memorable and professionalmethods

  • Cold callingemailing booking organisers who have started orders but have notfinished them leafleting our corporate team voucher puzzles tolocal businesses in the area represent clueQuest at exhibitionsfairs or marketstalls

  • Manage sales (withguidance from the CEO) of three key areas:

  • Public: You will useinnovative sales methods to engage the public encourage the uptakeof all clueQuest products and drivefootfall

  • Corporate: You willengage businesses to increase bookings used for team building andstaff incentives

  • New productlaunch: You will promote our future products in coordination withthe marketing lead

  • Activelydevelop your market insight to keep on top of consumer trends tospot further potential and growth opportunities and report back ona quarterly basis

  • Youll workclosely with the leadership team and marketing lead to formulatestrategies and deliver engagementplans

EventOrganisation

  • Eventcoordination and management for special promotionalevents
  • Ideation and developingevents
  • Marketing strategies sponsorshipidentification and speaker/performer coordination
  • Oversee onsite activities and collect feedbackfor postevent evaluation.
  • Clear communicationwith stakeholders and provide summaries and financial reports aftertheevent.
Requirements

Qualifications

PersonSpecificationRequirements

  • Excellenttime management and organisationskills
  • Exceptional communication andinterpersonal skills
  • Meticulous approach towork with a high level of customerservice
  • Ability tomultitask
  • Strong knowledge of IT in particularGoogle documents spreadsheets
  • Excellent abilityto prioritise workload to meet tight deadlines and manageexpectations
  • Youll be commercially savvy so youcan identify gaps in the market and report back on consumertrends
  • Youll possess good copywriting skills inorder to captivate audiences with your email approaches
  • Your telephone manner will be secondtonone;youll be bold determined andpolite

Desirable

  • Yourbackground will be from within a Sales environment youll be able todemonstrate a successful sales track record and youll have at leasttwo excellent references
  • Ideally you will have12 years experience in a Sales role or similarrole
  • You will be uptodate on current trendswithin the wider market e.g. innovations in technologyentertainment news etc and will be familiar with products relatedto our industry
  • Youll be familiar with theworld of live escape gaming and will know the various games theclueQuest offer
  • You can demonstrate your clearcommunication organisation and presentation skills atinterview
Benefits

Staffbenefits are weekly access to family and friends discounted ratesfor our immersive escape room experiences. Two to three worksocials fully paid for by the company. Flexible working availableupon successful completion of the probationperiod.

To apply for the open Sales Support andEvent Planning Rep role please submit your C/V and a cover letter.

Please include the following in your coverletter:

Highlight any previous customer servicesales or similar work experience where you engaged inadministrative tasks and exercised your communication skillset.

  • An anecdote of a time in yourprofessional or academic life where you were assigned multipletasks and responsibilities which required you to maintain amethodical and organised approach to your work and where you werechallenged to practice your prioritisation skills and engageselfinitiative.
  • In one or two sentences pleasedescribe why you desire to work at an immersive entertainmentcompany such as ours.
  • Lastly please explain oneor two things that you might find challenging about therole.