Associate Director of Quality Improvement NHS Elect

3 months ago

London, United Kingdom Imperial College Healthcare NHS Trust Full time

Job summary

NHS Elect has been delivering support across the health service for more than 20 years, through our membership model, improvement networks and consultancy programmes. We fully understand the challenges faced by our healthcare colleagues, and are uniquely positioned within the NHS to work in partnership to deliver cost-effective, sustainable outcomes that make a real difference to patients and staff. We operate across the UK and beyond, with clients at a local, regional and national level.

What we are looking for:

An exciting opportunity has arisen in the organisation for an Associate Director (Band 8C). The post holder will assist the senior leadership team at NHS Elect, primarily within the Quality Improvement faculty to lead the development and implementation of the Quality Coach Development Programme. To lead the development of the new Systems Quality Improvement Practitioner and manage other QI programmes across the UK. The Associate Director will be responsible for a wide portfolio of work across the organisation.

The post will be offered without any London weighting (as this is a working from home role) - but we will award London weighting based on the home location (if applicable) of the successful candidate's post recruitment checks.

Main duties of the job

The Associate Director plays a pivotal role in leading our delivery team, responsible for executing multiple support programs that align with NHS Elect's objectives and the needs of NHS organisations. The role demands flexibility in delivering these programs through on-site and digital platforms, with a particular focus on Quality Improvement (QI):

This role will lead the successful implementation of the National Quality Coach Development Programme This role will lead the development of the new Systems Quality Improvement Practitioner programme working with stakeholders from across the country. The Associate Director will also lead day-long facilitation sessions, travel as necessary, and uphold NHS Elect's high delivery standards The postholder must exhibit a strong commitment to QI and continuous self-improvement, becoming a subject matter expert.

Key responsibilities include designing and evolving QI training and development functions, working with other national bodies and educational institutions, and providing leadership across various NHS Elect initiatives:

The role requires managing complex stakeholder relationships and designing bespoke training materials The role also involves strategic planning, budget management income generation, and leading innovation in content and delivery methods The postholder is expected to translate complex concepts into actionable plans for diverse audiences, often navigating resistance to drive engagement and co-creation.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ Qualifications

Essential

Evidence of continuing professional development Educated to postgraduate degree level or equivalent experience Management or leadership qualification or equivalent experience

Desirable

Formal training in an adult learning discipline such as coaching or organisational devilment Attained or working towards a Masters level qualification

Experience

Essential

Ability to lead, engage and motivate multi-disciplinary teams from bands 2-7 in training Experience of line management of front line staff in the NHS from bands 2-7 Experience of designing and delivering adult learning workshops Extensive experience of using virtual platforms Teams, Zoom, for delivery and facilitation of workshops and meetings online

Desirable

Experience of working in a national organisation, delivering support to healthcare providers Experience of designing and delivering adult learning workshops Extensive experience of using virtual platforms Teams, Zoom, for delivery and facilitation of workshops and meetings online Experience of working at a senior level at band 8B or 8C Experience of working in a national organisation, delivering support to healthcare providers.

Skills/Knowledge/ Abilities

Essential

Awareness of organisational strategy and culture Highly developed specialist knowledge in at least one (and preferably more than one) of the NHS Elect membership offer areas of expertise; career planning, coaching and mentoring, customer care, facilitating groups and teams, leadership development, organisational development, quality and service improvement, staff welling, strategy and systems. Organisation and management skills, including maintaining accurate records Ability to manage change & deal with complex and difficult situations

Values and Behaviours

Essential

Innovative Collaborative when working under pressure Kind & calm Aspirational & visionary

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