Clinical Support Manager

3 weeks ago

Cheshire, United Kingdom North West Ambulance Service NHS Trust Full time

Job overview

CLINICAL SUPPORT MANAGER- 1 post – 1 x C&M

*Previous applicants need not apply*

As part of the new frontline leadership structure, we are excited to be advertising the post of Clinical Support Manager. This role is a vital part of the area leadership team, answering to the Area Consultant Paramedic, and providing professional and clinical leadership to the Advanced Paramedic Practitioner teams. They will provide welfare support, provide clinical supervision, and undertake people management functions for the two area-based teams of Advanced Paramedic Practitioners (14 staff). They will also undertake clinical time in the Advanced Paramedic Practitioner role, allowing them to maintain their clinical competence and undertake appraisals and clinical supervision for the Advanced Paramedic Practitioners.

The role will also have a key responsibility in delivering on area wider clinical workstreams. They will support the Area Consultant Paramedic with area wide clinical issues and management, especially the coordination of area risk management, the yearly flu campaign, and managing the performance elements of clinical and quality auditing, etc. The Clinical Support Manager may deputise for the Area Consultant Paramedic when they are not available and will have an area wide appreciation of clinical service delivery. They will play a key coordinating role in the development of an area wide clinical and quality improvement plans and linking area priorities with other directorates and business areas.

Main duties of the job

This role is pivotal to the success of the new frontline leadership model, and we are looking for individuals with a proven track record of people management, experience of working as an advanced practitioner, and the ability to manage competing demands on a day-to-day basis and deliver on longer term project work. This role will work closely with the Area Consultant Paramedic, and the Area Director, and will be an opportunity for someone who has worked at sector level to step up into a post that provides exposure to area wide working as part of their career development. It is essential for this role that the successful candidate has demonstrable experience of working at an advanced practice level, and has a postgraduate academic qualification in advanced practice, or is working towards one.

The Clinical Support Manager will primarily be expected to work Monday to Friday. These roles would not normally attract any unsocial hours, although where there is a need for working unsocial hours (such as to support public holiday working, or in extremis) it would be paid as per Agenda for Change terms and conditions. They will also be entitled to claim unsocial hours for any supervision/mentorship shifts they work alongside their teams during the out of hours period, although this is not expected to be a significant amount of time.

Working for our organisation

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Person specification

Skills / Competencies

Essential criteria

Evidence of relevant clinical and leadership CPD

Qualifications and Knowledge

Essential criteria

HCPC registered Paramedic working to full scope of autonomous practice.Masters level qualification in Advanced PracticeFormal teaching or mentoring qualificationFull UK driving licence, with C1.Appropriate emergency driving qualificatio

Skills / Competencies

Essential criteria

Expert knowledge of Pre-hospital Care and able to demonstrate credibilityAbility to work collaboratively with other health professionals.Demonstrable compassionate and inclusive leadership.Experience in the application of HR processes.Demonstrable experience of line management responsibilities.Experience of audit and evaluationExperience of research in practice.

Experience

Essential criteria

Demonstrable experience working within a clinical supervisory/leadership setting.Demonstrable experience working within a clinical setting providing advanced practice levels of careExperience of providing clinical leadership to other pre-hospital clinicians

Values and Behaviours

Essential criteria

Working together – demonstrate collaborative and inclusive working and challenge behaviour that is not inclusive or acceptable.

Skills / Competencies

Essential criteria

Expert communication skillsLeadership skills (of people and resources)Knowledge and understanding of current health and social care agendasAppreciation of national standards and national policyAbility to work effectively as part of a team delivering clinical care

Values and Behaviours

Essential criteria

Being at our best – professional and adaptable and takes pride in workMaking a difference – act with compassion, kindness and integrity towards everyone.

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