Facilities Assistant – Public Enquiry Officer

6 months ago

Gillingham, United Kingdom VINCI Facilities Full time

Facilities Assistant – Public Enquiry Officer (PEO)

Sub Division: FMPG

Location: Gillingham

Contract Type: Permanent

Hours: Part Time - 30 hours - Variable Shift Pattern

Creating and maintaining great places to live and work delivered by excellent people who care…

Purpose of Role

THIS ROLE IS PART-TIME (30HOURS) PER WEEK
Facilities Assistant
Gillingham, Kent
Kent Police

Job Description

Currently looking for a Facilities Assistant to work for a leading service provider to Represent Kent Police as a first point of contact for members of the public, this will include giving and receiving information, dealing with enquiries and complaints, and offering advice and guidance as appropriate. Undertake general clerical and support duties to ensure the provision of an efficient, effective and timely service to the people of Kent.

Responsibilities

Represent Kent Police as first point of contact. Operate Police computer systems according to Service guidelines Receive and administer property. To be responsible for the security, safety, and tidiness of the station reception office Working hours will be 30 hours per week on a 7-day shift rota with the possibility of further hours when available. Reports to Public Enquiry Officer Team Leader

Essential Qualifications/Skills

A good standard of education to GCSE A-C level (or equivalent) including English and Mathematics or experience to this standard are essential. Diligent customer service attitude Excellent communication skills and interpersonal skills. Good IT skills (Training will be provided on Police systems) Subject to vetting by Kent Police

In return for your hard work we offer additional training and development, 26 days holiday (+ bank holidays), generous pension contribution, life assurance and much more.

We are VINCI Facilities – experts in the built environment. VINCI Facilities is a Facilities Management and Building Solutions provider, delivering cost-effective and sustainable bespoke solutions to customers in the public and private sectors. We are committed to working towards a lower carbon society, focusing on sustainable and innovative methods to exceed our partners' goals and add value for all stakeholders – and we were named the top-ranked FM service provider in the Sustainable FM Index for 2020. We put our people first. Always working as a team and collaborating from start to finish. We are the trusted expert in the built environment because we listen to our team and create a workplace that maximises their potential.

Fairness, Inclusion and Respect (FIR) at VINCI Facilities is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

VINCI recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.

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