Client Success Data Associate

3 weeks ago

London, United Kingdom Aon Full time

Client Success Data Associate

Are you seeking a role that gives you the opportunity to partner with a portfolio of industry specific clients, allowing you to build relationships and provide data insights that will help them shape their compensation strategies and decisions?

As a Client Success Data Associate, you will be aligned to our global Radford McLagan Compensation Database supporting clients to understand year over year changes related to job architecture, platform experience and new report deliverables.

As industry lines continue to converge and create new challenges as well as opportunities to attract, retain and motivate talent, the Radford McLagan Compensation Database is the world’s leading source of benchmark compensation data to drive better workforce decisions. 

This is a hybrid role with the flexibility to work both virtually and from our London office. 

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like.

You will work to drive client retention by providing your portfolio with daily support around job architecture, survey publications, data lifecycle and platform experience.

You will be expected to clean and analyse Compensation data using Excel and internal software.

Through regular interaction you will ensure that all client compensation data submission obligations are fulfilled.

There will be the opportunity for you to work on specific projects, delivering job matching and benchmarking services to clients.

This role is uniquely placed to give you exposure to other internal teams and colleagues of all seniorities, and you will be encouraged to promote product and service awareness to your clients.

How this opportunity is different.

As Client Success Data Associate you will develop a broad skillset as the roles covers both technical data analysis as well as client interaction and relationship management.

You will work in a team of industry specialists, where you will have an active voice to drive efficiency and process change, so that we continue to delivery exceptional service to our clients.

Skills and experience that will lead to success.

You will be required to use a range of formulas within Excel to a proficient level and must be comfortable analysing and presenting data insights to clients in a clear and concise manner.

With an emphasis on “team” and “collaboration” associated with the role, you must be able to demonstrate these behaviours within a previous position, ideally within the consulting or business service sectors.

The compensation landscape is constantly evolving and so a need to embrace and welcome change will be required.

Understanding the importance of client experience is key to the success of this role.

How we support our colleagues.

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

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