![JPMorgan Chase & Co.](https://media.trabajo.org/img/noimg.jpg)
Technology Support Lead
4 weeks ago
Join our dynamic team to innovate and refine technology operations, impacting the core of our business services.
As a Technology Support Lead in [Insert LOB and/or Sub LOB], you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the firm’s systems will be key and set you up for success as you navigate tasks related to identifying, troubleshooting, and resolving issues to ensure a seamless user experience.
Job responsibilities
Lead teams of technologists that provide end-to-end application or infrastructure service delivery for the successful business operations of the firm Execute policies and procedures that ensure operational stability and availability Monitor production environments for anomalies, address issues, and drive evolution of utilization of standard observability tools Escalate and communicate issues and solutions to the business and technology stakeholders, actively participating from incident resolution to service restoration Lead incident, problem, and change management in support of full stack technology systems, applications, or infrastructureRequired qualifications, capabilities, and skills
Significant experience or equivalent expertise troubleshooting, resolving, and maintaining information technology services Experience managing applications or infrastructure in a large-scale technology environment both on premises and public cloud Proficient in observability and monitoring tools and techniques Experience executing on processes in scope of the Information Technology Infrastructure Library (ITIL) framework Demonstrates Command & Controls, Documentation and Communication skills in previous roles Experience with communicating technical topics both in writing and verbally to senior management from a technical or non-technical background Ability to work closely in partnership with the business, technology, and project management partners to execute on projects and improvements for the CTC IMR team, ., research, internal procedure uplift, internal tools development and uplift, as well as work quality improvements Ability to ask questions and understand the technologies and business functions supported well enough to facilitate working troubleshooting sessions whilst being able to influence senior technology managers across organizational boundaries through formal and informal channels Experience with analyzing operational metrics to identify process improvements Basic understanding of various Operations Systems, Network Fundamentals, Cyber Tools, Cloud architecture, etc. High level understanding of cybersecurity attack frameworks, . MITRE ATT&CK, Cyber Kill Chain.Preferred qualifications, capabilities, and skills
Working knowledge in one or more general purpose programming languages and/or automation scripting Practical experience with public cloud Baseline Cybersecurity Certifications (. Security+, desired.-
Technology Support Lead
4 weeks ago
Bournemouth, United Kingdom JPMorgan Chase & Co Full time**JOB DESCRIPTION** Join our dynamic team to innovate and refine technology operations, impacting the core of our business services. As a Technology Support Lead in CTC, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of...
-
Technology Support Lead
3 days ago
Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full timeJob DescriptionJoin our dynamic team to innovate and refine technology operations, impacting the core of our business services.As a Technology Support Lead in CTC, you will play a leadership role in ensuring the operational stability, availability, and performance of our production services. Critical thinking while overseeing day-to-day maintenance of the...
-
Technology Support III
2 weeks ago
Bournemouth, United Kingdom JPMorgan Chase & Co. Full timePropel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Custody sub-LOB within Corporate & Investment Banking, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous...
-
Technology Support III
1 week ago
Bournemouth, United Kingdom JPMorgan Chase & Co. Full timePropel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Custody sub-LOB within Corporate & Investment Banking, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of continuous...
-
Technology Support III
3 days ago
Bournemouth, United Kingdom JP Morgan Chase Bank, National Association Full timeJob DescriptionPropel operational success with your expertise in technology support and a commitment to continuous improvement. As a Technology Support III team member in Custody sub-LOB within Corporate & Investment Banking, you will ensure the operational stability, availability, and performance of our production application flows. Encourage a culture of...
-
2nd Line IT Support Engineer
2 weeks ago
Bournemouth, United Kingdom Oscar Technology Full time**Role - 2nd Line IT Support Engineer** **Skills - Office 365, Active Directory, Windows Server, Networking** **Location - Wimborne, Dorset** **Salary - Up to £33,000 DOE** **_What's in it for you?_** - Are you looking for a business that likes to train up and promote IT Engineers from entry level? Do you want to work for a UK leading business with an...
-
Technology & Business Resiliency Lead
2 months ago
Bournemouth, United Kingdom JPMorgan Chase & Co Full time**JOB DESCRIPTION** As an experienced Resiliency Lead, you will drive the design, development, execution, and maintenance of business impact assessments, business resiliency plans, and technology and cyber recovery plans for operational resilience across Cybersecurity and Technology Controls (CTC) to ensure critical business processes remain available during...
-
Technology Support Iii
2 weeks ago
Bournemouth, United Kingdom JPMorgan Chase & Co Full time**JOB DESCRIPTION** Propel operational success with your expertise in technology support and a commitment to continuous improvement. **Job responsibilities** - Supports the day-to-day maintenance of the firm’s systems to ensure operational stability and availability - Assist in the monitoring of production environments for anomalies and address issues...
-
Senior IT Support Engineer
1 week ago
Bournemouth, United Kingdom In Technology Group Limited Full time**Senior Support Engineer -** 2nd Line - 30K GBP **Bournemouth** **Salary**:£26K - £30K Dependant on experience Training + Certifications Are you an enthusiastic and motivated IT Support Engineer looking for a new opportunity? This new role is NOT to be missed. My client, an industry leading company who work in multiple sectors, are looking for a support...
-
Senior IT Support Engineer
1 week ago
Bournemouth, United Kingdom In Technology Group Limited Full time**Senior Support Engineer -** 2nd Line - 30K GBP **Bournemouth** **Salary**:£26K - £30K Dependant on experience Training + Certifications Are you an enthusiastic and motivated IT Support Engineer looking for a new opportunity? This new role is NOT to be missed. My client, an industry leading company who work in multiple sectors, are looking for a support...
-
IT Support Engineer
2 weeks ago
Bournemouth, United Kingdom In Technology Group Limited Full timeMy client has a requirement for a 2nd Line Support Engineer on a 6-month initial contract. The client are an award winning telecoms company that are currently going through a period of growth. **This role is on site in Bournemouth. All applicants must live a commutable distance.** **Duties** - Install, configure, and troubleshoot desktop systems and...
-
Software Sales Academy
7 days ago
Bournemouth, United Kingdom Lead Forensics Full timeSoftware Sales Academy Up to £25,000 (basic salary) Location: Bournemouth, UK Benefits of working for Us: Basic & Commission structure 25 days holiday plus Bank Holidays Birthdays off! (it’s the most important day of the year!) 2 paid Charity Volunteering days Employee Assistant Programme Enhanced sick pay, maternity/paternity pay Personal development...
-
Sales Development Representative
1 week ago
Bournemouth, United Kingdom Lead Forensics Full timeTrainee Sales Executive Up to £25,000 (basic salary), The Expected target earning Y1 is £60,000 OTE, this is dependent on hitting targets/ experience. Location: Bournemouth, UK Benefits of working for Us: Basic & Commission structure 25 days holiday plus Bank Holidays Birthdays off! (it’s the most important day of the year!) 2 paid Charity...
-
Sales Development Representative
1 week ago
Bournemouth, United Kingdom Lead Forensics Full timeSales Development Representative Up to £25,000 (basic salary), The Expected target earning Y1 is £60,000 OTE, this is dependent on hitting targets/ experience. Location: Bournemouth, UK Benefits of working for Us: Basic & Commission structure 25 days holiday plus Bank Holidays Birthdays off! (it’s the most important day of the year!) 2 paid Charity...
-
Sales Development Representative
1 week ago
Bournemouth, United Kingdom Lead Forensics Full timeTrainee Sales Executive Up to £25,000 (basic salary), The Expected target earning Y1 is £60,000 OTE, this is dependent on hitting targets/ experience. Location: Bournemouth, UK Benefits of working for Us: Basic & Commission structure 25 days holiday plus Bank Holidays Birthdays off! (it’s the most important day of the year!) 2 paid Charity...
-
Sales Development Representative
1 week ago
Bournemouth, United Kingdom Lead Forensics Full timeSales Development Representative Up to £25,000 (basic salary), The Expected target earning Y1 is £60,000 OTE, this is dependent on hitting targets/ experience. Location: Bournemouth, UK Benefits of working for Us: Basic & Commission structure 25 days holiday plus Bank Holidays Birthdays off! (it’s the most important day of the year!) 2 paid Charity...
-
Bournemouth, United Kingdom Nuffield Health Fitness & Wellbeing Full time**Technology Regional Service Delivery Lead** South West Region | Ideal Location: Bournemouth - Bristol - Exeter - Plymouth - Taunton | IT | Full Time | Permanent | 37.5 x Hours A Week | Permanent | Car/Travel Allowance | Full Clean UK Driving Licence - Essential Requirement | Competitive Salary | Excellent Company Benefits At Nuffield Health, everything...
-
Environmental Support
2 months ago
Bournemouth, United Kingdom Waste Investigations Support & Enforcement Full time**Environmental Support & Enforcement Officer** BCP Council **£12 per hour, working 40-48 hours per week, including weekends.** Waste Investigations Support & Enforcement (WISE) are a leading supplier who work in correlation with many Local Authorities to help assist with the infamous issue of Fly-Tipping, Duty of Care, Littering & Dog Fouling issues...
-
Lead Support
1 day ago
Bournemouth, United Kingdom Diverse Abilities Full time**Lead Support** We are looking for a lead support to lead a team in providing support and personal care to people who have physical and/or learning difficulties to live in their own homes. To support the Team Leader in delivering a quality service throughout Supported Living, while promoting Diverse Abilities in a positive manner and participating in...
-
Sales Development Representative
3 weeks ago
Bournemouth, United Kingdom Lead Forensics Full timeSales Development Representative Salary - up to £25,000 basic with uncapped commission. Location: Bournemouth , UK Fully B2B SDR Role – Promotion to AE within 6-12 months! After a full and intensive onboarding with our Learning & Development team, you will be joining our dynamic Sales Development team. Reporting to the Office SDR Manager,...