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Customer Account Manager

2 months ago

Ashford, United Kingdom Certas Energy UK Ltd Full time

We currently have a vacancy for a Customer Account Manager to join our friendly team at our Ashford office, on a Full Time Fixed Term Contract working 37.5 hours per week.

As a Customer Account Manager, you’ll have access to:

  • Competitive commission - up to £6k OTE
  • Career progression within a multi layered sales structure
  • Ride to work scheme
  • Brand discounts through Certas group scheme
  • 25 days annual leave (plus bank holidays)
  • Buy and sell holiday scheme
  • Life assurance (4x Salary)
  • Employee Assistance Programme (including access to Physiotherapy and Wellbeing services)
  • Annual Charity Volunteering Day


As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition. You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.

Are you a Certas Energy Customer Account Manager? We’re looking for:

  • Previous sales experience is desirable
  • Strong negotiation skills
  • Confidence in own ability
  • High degree of self-motivation and time management
  • Ability to work with autonomy
  • Resilient, persistent and tenacious
  • Target driven / results orientated


Company Information

Certas Energy is the leading independent distributor of fuels and lubricants in the UK.

With a national network of over 130 depots, over 900 tankers, more than 80 retail forecourts, fuel cards usable at over 2,000 sites, it is our 2,300 colleagues who keep our business moving each day.

Our team is an essential part of the robust infrastructure that consistently and dependably delivers billions of litres of high-quality fuel and associated services to homes and businesses all over the UK each year.


We’re proud of our range of innovative fuel supply and management services and are committed to provide industry leading solutions in liquid fuels, as the worlds energy mix evolves towards a zero emissions future. From the option to offset carbon emissions with each fuel order, to providing cleaner burning fuels that lower harmful emission of PM and NOx, Certas Energy strive to make our energy expertise count for all of our customers.


We have a strong culture of safety and compliance principles, driven by our dedicated Safety F1rst and Doing the Right Thing Initiatives. This, teamed with our many programmes of learning, development and talent nurture, means that we can support our colleagues to grow and thrive within a fast paced working environment. This is fundamental to good business performance, and integral to our long-term business success.


The successful candidate will be offered the position on Certas Energy terms and conditions of employment.

Certas Energy Ltd is an Equal Opportunities Employer