Central Service Analyst

3 weeks ago

Barnsley, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

Job summary

Do you want to play an essential part in ensuring that emergency 999 calls are passed swiftly and effectively to paramedics? The Ambulance Radio Programme (ARP) Team are spread across the country and we are looking for a Central Service Analyst to join the Team in either the Barnsley Office or the Bristol Office. ARP are looking for enthusiastic candidates up for a challenge, with the opportunity to develop, train and grow in a national team delivery technology changes to the English, Scottish and Welsh Ambulance Trusts. Still not sure if the role is the one for you? Then get in touch with us We'll support you in discussing your experience and qualifications and talk to you more about the role

Main duties of the job

The successful candidate will work within the Service Team and play a big part working with suppliers and the rest of ARP, in readiness for the go live of our main programmes. ARP are committed to being an organisation that is 'Always Learning', one of our core values as an organisation.

If you think this is the role for you, and you have a thirst for customer service, delivery support, prospects of a career, and are existing or brand new to the NHS, then we'd be really excited to see your application. The successful candidate would have a real impact on how the UK manages its emergency communications services. No two days are the same for this role

About us

The Ambulance Radio Programme (ARP) was directly appointed by the Department of Health and Social Care (DHSC) to provide and upgrade emergency communications for UK ambulance services. ARP have a large team of over eighty staff consisting of commercial, finance, project, implementation, technical, user assurance and service colleagues to support the successful delivery and maintenance of a £460m programme of work. The aim of ARP is to implement new technology that provides innovation and enhances patient care with the latest equipment. ARPs solutions also play a longer-term role in preparing the ambulance service for the adoption of the Home Office's Emergency Services Network (ESN).

ARP is currently in the process of introducing an array of new technology-based services to Ambulance Trusts and Air Ambulance charities. The Services include the introduction of new technology to the national Ambulance fleet (approx. 6500 vehicles) and upgrading and developing new, data-rich communications products (apps and hardware) for use by over 15,000 frontline paramedic and Control Room staff. Overall, ARP is responsible for providing an end-to-end service covering installation, maintenance and replacement, which plays a key role in enabling effective response to critical life-threatening incidents.

Job description

Job responsibilities

For further information about this role please see attached the job description and person specification attached.

Hybrid working consisting of both home and office working at either Bristol Office BS32 4QJ or Barnsley Office S75 1JL. Even though there are two seperate adverts for the same role there is no need to submit two applications.

This role requires Security Clearance and you will need to have been a UK resident for at least 5 years. For more information on the Government requirements, please visit the Gov website.

Check out our website to find out more about us as an organisation, our programmes, and latest press releases where we celebrate the huge team effort required for a successful delivery.Ambulance Radio Programme - Providing national critical communication solutions to the English, Scottish and Welsh Ambulance Services

Person Specification

Experience and Education

Essential

Degree or equivalent experience in similar role ITIL Foundation Certificate Current Full Driving Licence Practical experience of using ITIL processes in a BAU Setting Experience of attending or chairing Change & Management boards Experience in managing relationships and co-ordinating work between cross organisational teams Excellent knowledge of service management tools

Desirable

Prince 2 Foundation Has managed the workload of other people Design of data management systems (Databases/Datasets) An understanding of the NHS

  • Central Service Analyst

    1 week ago

    Barnsley, Barnsley, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Job Description: Central Service Analyst at Ambulance Radio ProgrammeIf you're excited about being a crucial part of ensuring swift and effective handling of emergency 999 calls for paramedics, then the Ambulance Radio Programme (ARP) Team has a spot for you! We are seeking a Central Service Analyst to join our team either in the Barnsley Office or the...

  • Central Service Manager

    1 week ago

    Barnsley, Barnsley, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Job SummaryAre you interested in joining the Ambulance Radio Programme (ARP) Team as a Central Service Manager? ARP is seeking enthusiastic candidates to contribute to the technology changes in the English, Scottish, and Welsh Ambulance Trusts. You will work closely with suppliers and the rest of ARP to prepare for the launch of main programmes. If you have...

  • Central Service Manager

    3 weeks ago

    Barnsley, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Job summary Do you want to play an essential part in ensuring that emergency 999 calls are passed swiftly and effectively to paramedics? The Ambulance Radio Programme (ARP) Team are spread across the country and we have 2 Central Service Manager positions to join the Team in either the Barnsley Office or the Bristol Office. ARP are looking for...

  • Central Service Manager

    3 weeks ago

    Barnsley, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time

    Job summary INTERNAL APPLICANTS ONLY - Do you want to play an essential part in ensuring that emergency 999 calls are passed swiftly and effectively to paramedics? The Ambulance Radio Programme (ARP) Team are spread across the country and we have 2 Central Service Manager positions to join the Team in either the Barnsley Office or the Bristol...

  • Customer Services Assistant

    3 weeks ago

    Barnsley, United Kingdom Central England Co-operative Full time

    Location- BARNSLEY - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 12 - Company Name- KERESFORTH HILL ROAD - 100803 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...

  • Customer Services Assistant

    1 week ago

    Barnsley, Barnsley, United Kingdom Central England Co-operative Full time

    Location- BARNSLEY Department Customer Services Assistant Advertising Salary £10.75 per hour Vacancy Type Permanent Hours Per Week 20 Company Name CARLTON ROADWhat will you be doing?:***If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities interests you, then read on.We're...

  • Customer Services Assistant

    2 months ago

    Barnsley, United Kingdom Central England Co-operative Full time

    Location- BARNSLEY - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 20 - Company Name- CARLTON ROAD - 100772 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...

  • Customer Services Assistant

    2 weeks ago

    Barnsley, United Kingdom Central England Co-operative Full time

    Location- BARNSLEY - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Permanent - Hours Per Week- 18 - Company Name- CARLTON ROAD - 100772 **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers, members and communities...

  • Customer Services Assistant

    2 weeks ago

    Barnsley, United Kingdom Central England Co-operative Full time

    Location- BARNSLEY - Department- Customer Services Assistant - Advertising Salary- £10.75 per hour - Vacancy Type- Fixed Term - Hours Per Week- 18 - Company Name- CARLTON ROAD - 100772 - Contract Dates- 6 Months **What will you be doing?**: *** If being part of a passionate and motivated team that strives to deliver excellent service to our customers,...

  • Junior Commercial Analyst

    2 weeks ago

    Barnsley, United Kingdom Glu Recruit LTD Full time

    **Ref:218** **Role: Junior Commercial Analyst** **Salary: £22K-£25K DOE** **Location: Barnsley** We are currently recruiting for a Junior Commercial Analyst to join a team, helping to provide key management information reports produced according to regular cycles, to monitor and understand the business performance, and enable accurate and timely...

  • Commercial Analyst

    3 weeks ago

    Barnsley, United Kingdom Glu Recruit LTD Full time

    Ref:232 Role: Commercial Analyst **Salary**: £28-35k DOE Location: Barnsley We are currently recruiting for a Commercial Analyst to join a team. You will oversee the team; providing key management information reports produced according to regular cycles to monitor and understand the business performance. You will analyse data fromevery aspect of the...

  • Finance Analyst

    2 months ago

    Barnsley, United Kingdom Reed Accountancy Full time

    Reed are working a fantastic client, in the **Public Sector**, in **Barnsley** in the recruitment of a temporary **Finance Analyst.**The purpose of this role is to assist the finance team in providing an excellent financial service to our customers, including budget monitoring and setting, close down of the accounts and provision of financial advice. **Job...

  • Head of Data Insights and Intelligence

    4 weeks ago

    Barnsley, United Kingdom Service Care Full time

    Location - Yorkshire (Midlands or Northwest). Any where considered where the clients services area. Hybrid working will also be considered with flexible options. Job Type - Can be extensive 2 year fixed term, or offered permanent. Salary £55,000 Per Annum **Purpose of the Role**: The Head of Data Insights and Intelligence is responsible for the...

  • Head of Data Insights and Intelligence

    3 days ago

    Barnsley, United Kingdom Service Care Full time

    Location - Yorkshire (Midlands or Northwest). Any where considered where the clients services area. Hybrid working will also be considered with flexible options. Job Type - Can be extensive 2 year fixed term, or offered permanent. Salary £55,000 Per Annum **Purpose of the Role**: The Head of Data Insights and Intelligence is responsible for the...

  • Central Functions Team Leader

    1 week ago

    Barnsley, Barnsley, United Kingdom South West Yorkshire Partnership NHS Trust Full time

    Job summary Part Time - 30 Hours Per Week We arelooking to appoint an experienced and motivated admin team leader to lead andmanage a team of secretarial and admin staff based within the Central FunctionsTeam at Kendray Hospital. The duties within this opportunity are diverse and demanding and theywill require an individual who is dynamic and driven,...

  • Data Analyst

    4 weeks ago

    Barnsley, South Yorkshire, United Kingdom EF Recruitment Full time

    Our client specializes in providing software solutions across a global marketplace. They are now seeking a Data Analyst - sales productivity- for a 12 month contract. Hybrid with 2 days/week in their central London offices. This is a critical role improving the efficiency and productivity of their sales teams. Responsibilities Drives projects which...

  • Data & Performance Analyst (Contract)

    1 month ago

    Barnsley, South Yorkshire, United Kingdom EF Recruitment Full time

    Our client specializes in providing software solutions across a global marketplace. They are now seeking a Performance Marketing Analyst for a 16 month contract. Hybrid with 2 days/week in their central London offices. Skills Hands-on experience with in-depth marketing analysis, lead scoring, attribution modelling and advertising effectiveness. ...

  • Finance Analyst

    2 weeks ago

    Barnsley, United Kingdom 4Recruitment Services Full time

    **Finance Analyst - Barnsley (Temp Vacancy)** **Umbrella Pay Rate:£14.61ph** **Full-Time (37 hours)** **Job Purpose**: To assist the finance team in providing an excellent financial service to our customers, including budget monitoring and setting, close down of the accounts and provision of financial advice. The job description has been designed to...

  • Team Leader

    2 weeks ago

    Barnsley, United Kingdom Central England Co-operative Full time

    Location- BARNSLEY - Department- Food Retail - Advertising Salary- £11.35 per hour - Vacancy Type- Permanent - Hours Per Week- 37.5 - Company Name- CARLTON ROAD - 100772 **What will you be doing?**: *** Co-operation is central to making sure our stores thrive in their communities. At the very heart of great teamwork are great leaders: people like you that...

  • Performance Data Analyst

    1 month ago

    Barnsley, South Yorkshire, United Kingdom EF Recruitment Full time

    Our client specializes in providing software solutions across a global marketplace. They are now seeking a Performance Marketing Analyst for a 16 month contract. Hybrid with 2 days/week in their central London offices. Skills Hands-on experience with in-depth marketing analysis, lead scoring, attribution modelling and advertising effectiveness.Strong...