Clerical Officer
4 weeks ago
Job summary
We are looking for a resilient, robust, self motivated clerical officer to join our clerical team. The successful applicant will provide support to the Admission Avoidance team and also the Community Therapy team.
Main duties of the job
Bolton NHS Foundation Trust and Bolton Borough Council are working in partnership to deliver efficient and effective patient-centred, integrated services across the health economy to reduce hospital admissions and support people to remain at home.
In order to meet this objective, we are seeking to appoint a Clerical Officer who is a flexible individual with excellent communication, IT and organisational skills to become part of the clerical team within the Integrated Community Services Division.
The role will be part of a clerical team that works over seven days between the hours of 8am and 6pm, . This is a 365 days a year service.
Duties will include: Processing referrals, inputting data, taking telephone queries, preparing reports, booking appointments, cancelling clinics photocopying and other general office duties.
Experience of working within healthcare would be preferable though full training will be provided.
The post is hours per week over 365 days including all bank holidays on a rota basis ( currently 1 in 6). The successful applicant will be expected to demonstrate a flexible approach to working hours to cover the service at times of peak pressure.
About us
This is a fast paced friendly environment to work, supporting a range of clinicians with the referral process. We are a large team of clerical officers who are committed to providing a great service, we are friendly, hardworking and welcoming.
Job description
Job responsibilities
Duties will include: Processing referrals, inputting data, taking telephone queries, booking appointments, cancelling clinics, preparing reports, photocopying and other general office duties.
Person Specification
Education
Essential
English and mathematics GCSE level
Desirable
Previous experience in a busy office environment NVQ Administration level 2 or word processing qualification
Knowledge
Essential
Experience of using a range of computer software packages to produce accurate, well presented documents
Desirable
Evidence of producing high level documentation
Experience
Essential
experience of working in a busy office environment evidence of maintaining information systems specifically
skills and ability
Essential
Experience of producing accurate documents to be able to work as part of a team-
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