Project Manager

3 months ago

Fairford, United Kingdom TT Electronics Full time

Overview

and Responsibilities

Introduction

The Project Manager (PM) is the primary interface with the customer and is responsible for managing all operational aspects and related financial aspects of the assigned customer and the management of new projects from initial proposal stage through to serial production and subsequent changes, ensuring that project deliverables are achieved and are in line with customers’, internal business, and regulatory requirements.

Core Requirements

Growth
• Demonstrate clear leadership to deliver outstanding customer service therefore enabling short and long-term growth.
• Utilise the company account management tools, ERP systems and comply with the companies processes to maintain strict account governance.
• Maintain and develop wide customer relationships to ensure a very high level of Net Promoter Scores.
• Maintain an in-depth knowledge of the customer, TT Electronics and the industry to deliver true customer value.
• During the introduction of new products, comply with customer requests / market requirements whilst ensuring best cost effectiveness to the company.
• Work with procurement to ensure project quotations and components are obtained on time.
• Develop timing plans with agreement from the Project Team to meet customer / business need dates.
• Review the status of projects against the timing plans and provide information for the regular NPD reports. For customer driven projects, establish and maintain regular communication with the appropriate customer contact with regards to project status.
• Manage the production of samples/prototypes in line with the project timing requirements.
• Raise orders, as required, for material, tooling and equipment such that programme needs dates can be met.
• Identify any process improvement opportunities.
Profit & Loss
• Ensure that all business is maintained at high levels of gross margin and operating profit.
• Ensure all TT systems are updated with the latest standards to deliver operational and financial excellence.
• Ensure that all tooling, non-recurring costs, and company labour is sold/delivered profitably and there is a timely collection of income.
• Ensure that all financial forecasting (Revenue, Order Intake and Order Book), within the current, month, quarter and year outlook is accurate and timely.

Working Capital & Risk
• Ensure that TT maintains outstanding working capital across its accounts.
• Take responsibility for collection within terms of all accounts receivables.
• Secure inventory greater than industry standard turns.
• Ensure excess and obsolete material claims are collected in a timely manner.
• Take responsibility for closure of timely and accurate customer pricing deviations.
• Maintain and execute customer contracts to eliminate any risk for TT Electronics.
Relationship Management
• Be the primary focal point for the customer operational relationship including; customer satisfaction, problem and conflict resolution and escalation.
• Work with the Operations teams ensure TT delivers outstanding operational execution. This includes ensuring we exceed customer request and commit dates and we maintain a high level of quality. All of these commits must be reflected accurately in the company’s ERP systems.
• Proactively look for opportunities to delight the customer and deliver a rich customer experience with TT.
• Conduct regular customer meetings including, but not limited to monthly meetings, quarterly business reviews and strategic business reviews
• Establish and maintain standard methodologies for project and program management, in conjunction with existing procedures.

Quality Systems

• Adhere to company and departmental procedures to ensure compliance to ISO9001:2008, AS9100 and IRIS and other requirements including customer specific requirements.

Reporting
• Utilise standards tools and processes and regularly report to TT electronics leadership team on customer, account status, opportunities, problems and outlook.

Qualifications, Skills and Attributes

What We Offer You
From this role you will have the opportunity to develop the experience needed to explore and progress to more senior roles within the TT Electronics Fairford or the wider group if this is in your own career plan.


• Enhanced pension contributions
• Healthcare cashback plan
• Employee assistance programme
• Site incentive plan
• Financial wellbeing benefit
• Discounted online and highstreet shopping and lifestyle vouchers
• Cycle to Work Scheme
• Discounted RAC membership
• Discounted Gym membership
• 195 hours annual leave plus bank holidays
• A supportive and friendly working environment with a focus on wellbeing and sustainability

Desirable Skills and Experience

Education/Experience/Credentials: Bachelor’s degree or equivalent work experience in directly related fields, with a thorough knowledge of the customer and their market. Five plus years direct Project Management experience in electronic manufacturing or a directly related field. Preferential Engineering background desirable.

Language Ability: Excellent communication both written and verbal. Ability to read and analyse periodicals, business reports, correspondence and procedure manuals

Financial Acumen and Numeracy: Ability to read a P&L and Balance Sheet, calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

Reasoning Ability: Ability to collect data, solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Computer Skills: Ability to use office software, including word processing, spreadsheets, databases, slide Presentations, internet browsers, E-mail, and business systems software (CRM, ERP).

Work Environment and Travel: The role holder will primarily be based at our Fairford site, but also may be required to work from another TT site. Sufficient provisions must be made by employee to accommodate his/her working environment.

We particularly welcome applications from underrepresented groups and ED&I is firmly on the TT agenda.
PLEASE NOTE: This role is subject to baseline security checks, pre, and in- employment drug and alcohol testing.

Solving Technology Challenges for a Sustainable World

We want the very best people in our TT family across the globe – so we welcome applications from everyone, to celebrate a diverse mix of experiences, backgrounds and identities. We are committed to equality of opportunity for all and you can rest assured that TT Electronics takes positive steps to ensure we are an inclusive business, that will welcome and support you, from your initial application to wherever your career takes you Please get in touch if you’d like to discuss any reasonable adjustments to your application, in order that we can accommodate and support you in the process. If you want to work for a company where who you are is valued and respected, we’d love to hear from you.

#WeAreTT #BeMeAtTT

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