Application Support Analyst

4 weeks ago

Manchester, United Kingdom BAM Nuttall Full time
Building a sustainable tomorrow

The Transpennine Route Upgrade Project (TRU) is a circa £2b multi-disciplinary project upgrading the existing railway route between Manchester and Leeds through the Pennines. It is the largest rail and infrastructure project in the north of England over the next 5 years.

Working on the TransPennine route Upgrade from the Manchester office, the purpose of the role is to provide systems-based support to users the project. Whilst the role will predominantly be support based, there will be opportunities to develop your skills with tools such as PowerBI, Power Automate/Apps and also a no-code app builder to help develop digital solutions for the project. Most support will be remote, however may be some occasional travel to project offices.

Your mission

Key Task :

  • Provide support to end-users for alliance-based systems and access (circa 65% of the role)
  • Develop and support digital solutions via the Microsoft toolset and no-code solution
  • Develop and maintain PowerBI dashboards for the Business Improvement team
  • Travel to project site offices (as required)
Who are we looking for?
  • Minimum 2/3years experience in a similar role
  • Excellent interpersonal skills to rapidly develop robust relationships with stakeholders and end users.
  • Required to have a good understanding of Office365/EntraID administration, including PowerShell
  • Experience supporting Clevertouch or similar technology and hardware
  • Experience using PowerBI
  • Experience using SharePoint online including creating lists and managing document libraries
  • Possession of knowledge and understanding of various aspects of IT Security good practice
  • Technologies: Microsoft 365/SharePoint Online, PowerApps, Power Automate, PowerBI
  • Desirable to have some experience using “no-code” tools or Power Platform for developing digital forms and workflow
  • Clean Full UK driving license
  • Key Performance Indicators  
    • Prompt response and resolution to user queries and requests
    • Developments are delivered as per stakeholder requirements
    • Positive feedback from Internal and External Customers
What’s in it for you?
  • Competitive salary
  • A wide range of family friendly policies
  • 8 % matched pension contributions
  • Private healthcare
  • Life assurance
  • 26 days holiday
  • 2 wellbeing days
  • 1 volunteering day
  • Personal and professional development

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