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Medical Secretary
3 months ago
Job summary
PurtonSurgery is a well established friendly GP Surgery seeking a dedicated MedicalSecretary to join our healthcare team. We are looking for someone to join us for 6 - 8 hours per week to work with our two experienced medical secretaries.
Main duties of the job
The Medical Secretary role is to providegeneral secretarial support to the Practice Manager, Doctors, and HealthcareProfessionals. To assist GPs withprocessing patient referrals, to obtain results/information as necessary, andcarry out other administrative tasks for the surgery.
Experience of working within the NHS is anadvantage. Medical background preferredbut not essential. Full support and training will be given.
The ideal candidate would have excellent wordprocessing/Microsoft Windows skills.Experience of Lexacom and Systmone preferred, along with knowledge of Medicalterminology. Strong attention to detailand accuracy. Experience of digital/audiotyping. Good communication skills, bothwritten and verbal. Able to work underpressure/prioritising work load. Strong work ethic to commit to deadlines andcompletion. Able to work independently,and as part of a team. Excellentorganizational and multitasking skills. Must have ability to maintainconfidentiality of patient information at all times.
About us
Purton Surgery is a friendly and supportive GP practice.
We have 9 GPs, along with a full compliment of clinical, administration and reception staff looking after our 11,000 patients.
Rated Good in latest CQC inspection.
Graded excellent in GP trainee re-approvalvisit
Scored over 95% patient satisfaction in NationalGP survey (above National and CCG average on all questions)
Over 98% of patients rated us extremely likelyor likely to recommend to friends and family
Job description
Job responsibilities
Typingpatient NHS and private referral letters, medical reports, patient supportletters, invoices and responding to clinical correspondence from hospitals etc.
Raisingreferral requests on the e-Referral System.
Ensuring allurgent referrals are typed and processed within the required timeframe, and areprocessed via most appropriate channel ensuring all necessary documentationaccompanies the referral to prevent referrals being rejected and held up in theprocess.
Contactingpatient's for information in support of NHS funding applications required forsome referrals.
Ensuringconcise audit trail of work in patient's records on Systmone.
Communicatingwith hospitals and clinics regarding patient referrals.
Managingreferral worklists on the e-Referral Service.
Dealing with dayto day task queries from doctors and other staff members.
Generaloffice duties including but not limited to photocopying, emailing, answeringtelephone calls & dealing with queries.
Person Specification
Experience
Essential
Excellent communication skills (Written and oral) Strong IT Skills Audio typing Clear, polite telephone manner Competent in the use of Office and Outlook Effective time management (planning and organising) Ability to work as a team member and autonomously Good interpersonal skills Problem solving and analytical skills Ability to follow policy and procedure
Desirable
SystmOne knowledge
Qualifications
Essential
Educated to GCSE level or equivalent
Desirable
Secretarial Qualification