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Medical Secretary

2 months ago

Swindon, Swindon, United Kingdom Victoria Cross & Eldene Surgery Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Secretary to join our team at Victoria Cross & Eldene Surgery. As a Medical Secretary, you will provide administrative support to our doctors and health professionals, ensuring the smooth operation of our practice.

Main Responsibilities
  • Provide general secretarial support to doctors and health professionals, including word processing and audio typing skills.
  • Transcribe and type referral letters as dictated by clinicians, including audio typing, completion of electronic referral forms, and adding electronic referrals to the system.
  • Assist the Practice and Business Manager and PA with clerical and administrative duties.
  • Establish and maintain filing and administrative systems to ensure written or computer information is easily accessible and secure.
  • Receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others.
  • Assist with the gathering of statistics and information when required.
  • Provide cover for members of the secretarial team during periods of sickness and annual leave.
  • Ensure effective communication between patients and all members of the primary healthcare team to collate, process, and record information in accordance with practice procedures.
Requirements
  • GCSE grade A to C in English and Maths.
  • Organisational skills, ability to work under pressure, and a confident and mature outlook.
  • Ability to work on own initiative, good communication, written and oral, presentation skills, attention to detail, and IT and keyboard skills.
  • Understanding of the need to maintain absolute confidentiality and clear understanding of the importance of health and safety in the workplace.
  • Flexibility and adaptability.
Desirable Qualifications and Experience
  • Experience of working in a GP practice.
  • TPP SystmOne knowledge.
  • Knowledge of Referral Pathways.
About Us

Victoria Cross & Eldene Surgery is a busy and friendly GP practice committed to providing high-quality healthcare to our patients. We are a supportive and forward-thinking team, and we are looking for someone who shares our values and is passionate about delivering excellent patient care.

We offer a range of benefits, including SystmOne clinical system, NHS Pension, 4 weeks annual leave (pro-rata), and a supportive induction period.