Medical Secretary

2 months ago

Swindon, Swindon, United Kingdom Victoria Cross & Eldene Surgery Full time

About Victoria Cross & Eldene Surgery

We are a dynamic and forward-thinking healthcare organization dedicated to providing high-quality patient care. Our team is passionate about delivering exceptional service and making a positive impact in our community.

Job Summary

We are seeking a highly skilled and experienced Medical Secretary to join our team at Victoria Cross & Eldene Surgery. As a Medical Secretary, you will play a vital role in supporting our healthcare professionals and ensuring the smooth operation of our practice.

Main Responsibilities

  • Provide administrative support to our healthcare professionals, including word processing, audio typing, and general clerical work.
  • Transcribe and type referral letters as dictated by clinicians, including audio typing, completion of electronic referral forms, and adding electronic referrals to the system.
  • Assist the Practice and Business Manager and PA with clerical and administrative duties, including data entry and maintaining filing and administrative systems.
  • Receive and initiate outgoing telephone calls, taking messages and dealing with appropriate queries relating to referrals.
  • Assist with the gathering of statistics and information when required.
  • Provide cover for members of the secretarial team during periods of sickness and annual leave.
  • Ensure effective communication between patients and all members of the primary healthcare team, collating, processing, and recording information in accordance with practice procedures.
  • Attend and contribute to practice meetings.

Requirements

  • GCSE grade A to C in English and Maths.
  • Organisational skills, ability to work under pressure, and a confident and mature outlook.
  • Ability to work on own initiative, good communication, written and oral, presentation skills, attention to detail, and IT and keyboard skills.
  • Ability to follow and give instructions carefully, understanding of the need to maintain absolute confidentiality, and clear understanding of the importance of health and safety in the workplace.
  • Flexibility and adaptability.

Desirable Qualifications and Experience

  • Experience of working in a GP practice.
  • TPP SystmOne knowledge.
  • Knowledge of Referral Pathways.

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