Business Support Manager – Clinical Operations Office

3 weeks ago

Melbourn, United Kingdom East of England Ambulance Service Full time

Job summary

The role of the BSM is required to work extremely closely alongside the Executive's directorate and support on a range of duties. The role will be responsible for planning, supporting and facilitating progress of defined programmes of work on behalf of the Deputy Chief Operating Officer with a particular focus on A&E Operations and Specialist Operations. It is essential the BSM has complete knowledge and understanding of the senior teams workload and the complexities of the different areas of responsibility, so as to be able to advise, prepare and manage projects on behalf of the Deputy Chief Operating Officer, their managers and their office.

Main duties of the job

To provide high level expertise in administrative and office management to support the Deputy Chief Operating Officer in a way that is responsive to his needs and contributes to the effectiveness of his role.

To work closely with the team in the planning and delivery of work.

To ensure that appropriate support is provided to the Deputy Chief Operating Officer

About us

EEAST is a busy organisation under close scrutiny from regulators. The organisation is on a cultural journey and is also working hard to improve performance, the successful candidate will need to embrace and support the work of the Executive team to progress these important areas. It is an exciting time to join the service on an improvement journey.

Job description

Job responsibilities

Respond to or making independent decisions to re-direct designated emails that come in through the Deputy Chief Operating Officer's account.

To act in a minder role providing support to ensure readiness for meetings in impending events.

To service Deputy Chief Operating Officer meetings and sub groups as appropriate and be accountable for ensuring that all designated meetings and groups are organised and administered in a professional and timely manner.

Formulating, as applicable the agendas and organising the supporting reports and papers

To support decision making by undertaking desktop and other research providing preliminary advice/briefings/presentation/written reports for the Deputy Chief Operating Officer.

Produce reports and statistics as required, producing documents from a variety of sources and presenting the information in various formats.

Provide an input to the production of Executive documents including assistance with layout and presentation.

To assist in the drafting of operational and policy papers and to carry out detailed analyses and help assess complex situations on behalf of the Deputy Chief Operating Officer.

Participate in coordinating or leading special projects that facilitate the smooth functioning of the Deputy Chief Operating Officer office or which supports the overall performance and achievement of the Trust.

To develop a strong working network encompassing all internal and external stakeholders.

Maintain manual and computerised records including collating and presenting data; ensure the completion of necessary returns (Payroll etc.) as appropriate.

Person Specification

Qualifications

Essential

Educated to Postgraduate Level in relevant subject, ie Business Management, or equivalent level of experience of working at a similar level in specialist area. Further training or significant experience in Project Management, Financial Management or Supporting Change Management processes.

Experience

Essential

Ability to analyse very complex issues where material is conflicting and drawn from multiple sources. Experience and understanding of evaluating and measuring the performance of health services.

Management Skills

Essential

Ability to prepare and produce concise yet insightful communications and reports for dissemination to senior stakeholders, and a broad range of stakeholders, as required. Demonstrated capabilities to manage own workload and make informed decisions in the absence of required information, working to tight and often changing timescales.

Desirable

Demonstrates a strong desire to improve performance and make a difference by focusing on goals.

  • Project Support Officer

    3 weeks ago

    Melbourn, United Kingdom East of England Ambulance Service Trust Full time

    This is a genuinely exciting time to join the East of England Ambulance Service Trust' amidst some of the most potentially impactful Transformation and Change programmes the Trust has ever seen. The Trust is undertaking a major cost improvement programme which is being overseen by the Head of Estates & Infrastructure Transformation with support from the...

  • Head of Quality Improvement

    4 weeks ago

    Melbourn, United Kingdom East of England Ambulance Service Trust Full time

    Reporting directly to the Deputy Clinical Director of Quality & Safety along with the QIPSTL is responsible for identifying & supporting implementation service improvement initiatives and opportunities & leading on embedding agreed change programmes and service redesign within their own area of responsibility. The post holder will provide expert redesign...

  • Community Response Training Officer

    2 weeks ago

    Melbourn, United Kingdom East of England Ambulance Service Full time

    Job summary Due to continued expansion in the Community Response Training Team we are looking to appoint a Community Response Training Officer on a full time basis, who will be responsible for the delivery of high quality pre-hospital care training to volunteers. This will require extensive experience in a related field. This role will primarily...

  • Regional Operations Lead

    4 weeks ago

    Melbourn, United Kingdom East of England Ambulance Service Full time

    This is a senior operational management position providing effective leadership and direction to all staff and managers within a specified department. The post holder is accountable for all quality, performance, financial, people, risk and key performance indicators for all non emergency patient transport service (NEPTS) contracts across EEAST. The role will...

  • General Operative

    4 weeks ago

    Melbourn, United Kingdom Fibre-Tech Industries (UK) Ltd Full time

    Fibre-Tech Industries (UK) Ltd require a 'General Production Operative' to join our busy facility in Melbourn, Hertfordshire. SG8 6DN. No experience required, training will be provided on the job. Working Hours: Mon - Thu 0700 to 1530 & Fri 0700 to 1230 (37.5 hours per week). Overtime if available 1.25 times the hourly rate. **Job Types**: Full-time,...

  • General Operative

    4 weeks ago

    Melbourn, United Kingdom Fibre-Tech Industries (UK) Ltd Full time

    Fibre-Tech Industries (UK) Ltd require a 'General Production Operative' to join our busy facility in Melbourn, Hertfordshire. SG8 6DN. No experience required, training will be provided on the job. Working Hours: Mon - Thu 0700 to 1530 & Fri 0700 to 1230 (37.5 hours per week). Overtime if available 1.25 times the hourly rate. **Job Types**: Full-time,...

  • Alliance Associate Hbs Digitalisation, Biosamples

    4 weeks ago

    Melbourn, United Kingdom AstraZeneca Full time

    **Alliance Associate HBS Digitalisation, Biosamples** **Locations: Melbourn, Cambridge (UK), Gothenburg (Sweden), Warsaw (Poland) and Mississauga (Canada)** The Alliance Associate HBS Digitalisation is accountable for ensuring that business processes and standards are established and maintained to ensure the efficient and compliant deployment and use of a...

  • Administrator and Receptionist

    4 weeks ago

    Melbourn, United Kingdom Barker Ross Group Full time

    **Job Title**: - Administrator and Receptionist**Contract Type**: - Temporary**Location**: - Melbourn, Cambridgeshire - Cambridgeshire**Industry**: - NHS**Contact Name**: - Ellie Uttley- **Contact Phone**: - 01522 551910**Salary**: - £11.67 - £12.45 per hour**Date Published**: - 05-Sep-2023Barker Ross Group are currently recruiting for an...

  • Network Consultant

    7 days ago

    Melbourn, United Kingdom PA Consulting Full time

    **Company Description** About us** We believe in the power of ingenuity to build a positive human future. As strategies, technologies and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and...

  • Administator

    4 weeks ago

    Melbourn, United Kingdom Intertek Full time

    This is an exciting opportunity for an Administrative Assistant to join our dynamic team based in Melbourn, to help support the growing needs of the business. **We need you to have**: - Good IT literacy skills - Fully Microsoft Office proficient - Previous experience in an Administration role is desirable. - Previous invoicing experience desirable, but...

  • Administrator Nhs

    4 weeks ago

    Melbourn, United Kingdom JT Recruit Full time

    Are you looking for part time hours? Can you help the local community? If so Becky at JT Recruit would like to hear from you, she is looking to appoint ASAP an experience administrator / Receptionist on a temporary basis for a leading Healthcare provider to join their Air Operations team based in Melbourn SG8. This role will require you to be able to work...

  • Talent Acquisition Partner

    5 days ago

    Melbourn, United Kingdom Pure Resourcing Solutions Full time

    TA Partner Based in south Cambridgeshire Salary negotiable Hybrid working 2/3 days a week split home / office Are you a talented TA Partner who enjoys sourcing high calibre talent? Are you passionate about developing recruitment processes, systems and enhancing the employee journey? We are recruiting a TA Partner for a R&D Manufacturing business within the...

  • Compliance Lead Nepts

    4 weeks ago

    Melbourn, United Kingdom East of England Ambulance Service Full time

    The post holder will be delegated responsibility for day-to-day delivery and management of resources and staff required to improve and manage the compliance and ER/HR casework across all NEPTS contracts. This will align with the overall Integration Directorate and be accountable to the Contracts Lead and Operations Lead. The post holder will work with the...

  • Safety Administrator

    4 weeks ago

    Melbourn, United Kingdom East of England Ambulance Service Trust Full time

    The Trust is looking to appoint an individual to support the Safety team to provide comprehensive administrative services to the safety team (patient safety and health and safety) and safety leads as required. This will involve working closely with the safety team to support compliance with all internal and external requirements. Flexibility is offered...

  • Compliance Lead Nepts

    4 weeks ago

    Melbourn, United Kingdom East of England Ambulance Service Trust Full time

    The post holder will be delegated responsibility for day-to-day delivery and management of resources and staff required to improve and manage the compliance and ER/HR casework across all NEPTS contracts. This will align with the overall Integration Directorate and be accountable to the Contracts Lead and Operations Lead. The Compliance Lead NEPTS must...

  • Senior Electronic Engineer

    1 week ago

    Melbourn, United Kingdom Vantage Consulting Full time

    DescriptionWant to apply Read all the information about this position below, then hit the apply button.Are you ready to use your engineering creativity to lead the entire product development journey, from proof of concept through to validation and manufacture, to create products that will make a meaningful difference in the lives of individuals worldwide who...

  • Senior Electronic Engineer

    1 day ago

    Melbourn, United Kingdom Vantage Consulting Full time

    DescriptionWant to apply Read all the information about this position below, then hit the apply button.Are you ready to use your engineering creativity to lead the entire product development journey, from proof of concept through to validation and manufacture, to create products that will make a meaningful difference in the lives of individuals worldwide who...

  • Senior Electronic Engineer

    2 weeks ago

    Melbourn, United Kingdom Vantage Consulting Full time

    DescriptionAre you ready to use your engineering creativity to lead the entire product development journey, from proof of concept through to validation and manufacture, to create products that will make a meaningful difference in the lives of individuals worldwide who are battling with chronic illnesses.You’ll be joining the biosensing team as an...

  • Senior Electronic Engineer

    2 weeks ago

    Melbourn, United Kingdom Vantage Consulting Full time

    DescriptionAre you ready to use your engineering creativity to lead the entire product development journey, from proof of concept through to validation and manufacture, to create products that will make a meaningful difference in the lives of individuals worldwide who are battling with chronic illnesses.You’ll be joining the biosensing team as an...

  • Senior Electronic Engineer

    2 weeks ago

    Melbourn, United Kingdom Vantage Consulting Full time

    DescriptionAre you ready to use your engineering creativity to lead the entire product development journey, from proof of concept through to validation and manufacture, to create products that will make a meaningful difference in the lives of individuals worldwide who are battling with chronic illnesses.You’ll be joining the biosensing team as an...