Regional Operations Lead

2 weeks ago


Melbourn, United Kingdom East of England Ambulance Service Full time

This is a senior operational management position providing effective leadership and direction to all staff and managers within a specified department. The post holder is accountable for all quality, performance, financial, people, risk and key performance indicators for all non emergency patient transport service (NEPTS) contracts across EEAST. The role will also lead the integration or operational delivery with system partners. The post holder will be a key figure for the public and stakeholder engagement for the Trust and will be the Trust delegated attendee at strategic and operational NEPTS meetings.

The post holder will play a major part in the NEPTS service delivery planning process and will be involved in a number of key strategic and operational developments including significant business change processes. They will be responsible for the management of operational delivery across all NEPTS contracts and management of risk and escalation. This will require an ability to communicate clearly and concisely within the organisation and with external agents.


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