Compliance Lead Nepts

The post holder will be delegated responsibility for day-to-day delivery and management of resources and staff required to improve and manage the compliance and ER/HR casework across all NEPTS contracts. This will align with the overall Integration Directorate and be accountable to the Contracts Lead and Operations Lead.

The Compliance Lead NEPTS must ensure all staff assigned to the NEPTS contract deliver high-quality services in line with the Trust’s Values, Policies and Procedures, as well as overseeing the management of attendance, performance, and conduct.

The post holder will ensure compliance with statutory and mandatory training, and support the Directorate’s ER/HR provision, and be accountable for delivering services within the budget of the locality.

The Compliance Lead NEPTS will work with the Trust’s HR Department and aligned People Strategy and Annual Workforce Plans, to identify recruitment requirements and lead in the recruitment and selection processes.

We provide 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.

We offer non-emergency patient transport services in parts of our region. We can help patients who need non-emergency transport to and from hospital, treatment centres and other similar facilities.

We can also provide transport for people who can't travel unaided because of their medical condition or frailty.

The post holder will be delegated responsibility for day-to-day delivery and management of resources and staff required to improve and manage the compliance and ER/HR casework across all NEPTS contracts. This will align with the overall Integration Directorate and be accountable to the Contracts Lead and Operations Lead.

The post holder will work with the Local Operational Teams and manage the day-to-day requirements to ensure the compliance and ER/HR casework KPIs are aligned to the NEPTS contracts targets.

The Compliance Lead NEPTS must ensure all staff assigned to the NEPTS contract deliver high-quality services in line with the Trust’s Values, Policies and Procedures, as well as overseeing the management of attendance, performance, and conduct.

The post holder will ensure compliance with statutory and mandatory training, and support the Directorate’s ER/HR provision, and be accountable for delivering services within the budget of the locality.