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Primary and Community Care Transformation Manager

3 months ago


Kent, United Kingdom NHS South East London Integrated Care Board Full time

Job summary

Join Bromley's integrated primary and community transformation team to be a key part of designing and delivering our whole-system model of care, in with One Bromley's strategic the wider NHS, Bromley faces growing demand for health services in the future; transformation and improvement is required to ensure the sustainability of primary care and the healthcare system as a whole.

We are seeking a transformation leader who will be able to work with all parts of the ICB, provider strategic groups and with partner organisations to initiate and deliver primary and community-based transformation projects which will improve health outcomes for patients and reduce dependence on hospital-based services. Your responsibilities will include leading service transformation, redesign and innovation, developing and leading integrated neighbourhood initiatives, facilitating collaborative working across organisational boundaries and engaging with clinicians, other health care staff, patients and wider stakeholders.

You will be responsible for leading the design and implementation of primary and community care improvement initiatives, engagement programmes with the public and frontline staff, reviewing services and pathways and developing close working relationships with GP practices and other One Bromley health and care partners. You will be responsible for affecting change which consider and balance provider and policy objectives in a complex landscape.

Main duties of the job

The postholder will be responsible for identifying quality and efficiency improvement opportunities, keeping patient outcomes and experience at the centre of your work. You will demonstrate an analytical, evidence-driven approach, conducting research, benchmarking, financial assessments and options analyses to present robust, persuasive business cases to senior leaders.

The post-holder will need to possess tenacity and be resilient in response to the challenges presented by the current context. The successful candidate will be able to demonstrate their knowledge, technical and analytical skills as well as excellent communication skills, both written and verbal, and an ability to build strong working relationships across the health and care system.

An understanding of pathway redesign, outpatient transformation and the primary care landscape will be important for this role. Experience in service redesign of one or more clinical areas such as diabetes, cancer, haematology, cardiology, respiratory, neurology or gynaecology would be beneficial but not essential.

About us

The South East London Integrated Care System (ICS) brings together the health and care partners that serve our vibrant and highly diverse populations resident in the London boroughs of Bexley, Bromley, Greenwich, Lambeth, Lewisham and Greenwich - our partnership brings together six local authorities, over 200 general practices (operating within 35 Primary Care Networks), Guy's and St Thomas' Hospital NHS FT, King's College Hospital NHS FT, Lewisham and Greenwich NHS Trust, South London and the Maudsley Mental Health FT and Oxleas FT.

Importantly, the ICS seeks to be connected to the communities we serve (circa residents) and work with the widest possible range of community, voluntary and third sector groups and organisations in each borough. The reach of our NHS provider portfolios extends beyond the borders of the ICS, across London, the south of England and nationally for some services. Our vision for the ICS is a highly performing, sustainable system that looks after its staff, responds to its communities and takes action to reduce the inequalities they experience.

Job description

Job responsibilities

Please see attached job description and person specification for full details of the main responsibilities.

Person Specification

Education and qualification

Essential

Educated to masters level or equivalent level of experience of working at a senior level in specialist area.

Experience & Knowledge

Essential

Demonstrated experience in a Healthcare environment Demonstrated experience of co-ordinating projects in complex and challenging environments Understanding of the background to and aims of current healthcare policy in London and the implications of this on engagement

Skills and Abilities

Essential

Demonstrated capability to plan over short, medium and long-term Numerate and able to understand complex financial issues combined with deep analytical skills Ability to provide and receive complex, sensitive and contentious information and present complex and sensitive information to large groups and senior stakeholders Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales

Other

Essential

Ability to work as part of a team and work flexibly to provide support to other departments and teams as and when necessary. Ability to work without supervision, providing specialist advice to the organisation, working to tight and often changing timescales. Tenacity: demonstrates high levels of self-belief, drive, enthusiasm, and stamina to achieve goals and see things through Ability to work effectively under pressure.