Outpatients Administration Leader

2 weeks ago


Poole, United Kingdom Dorset Clinical Commissioning Group Full time

Detailed job description

and main responsibilities The post holder will work with the relevant Clinical Directors, Clinical Leads, General Managers, Operational Managers, Heads of Service and Matrons, to ensure the provision of high quality patient care and the efficient use of resources. To be managerially responsible for a defined portfolio of services within the Directorate. To support the daily operational delivery of the Directorates. To deputise for the General Manager. 

Person specification

Qualifications

Essential criteria

First degree or has appropriate level of senior management experience Management qualification Evidence of continuing professional development

Desirable criteria

Healthcare qualification

Experience

Essential criteria

Acute NHS hospital operational experience Successful change management experience Budgetary experience and delivery of Cost improvement schemes

Skills

Essential criteria

MS Office, skills

Desirable criteria

Waiting list and activity analysis

Knowledge

Essential criteria

Knowledge of Business Planning and implemantation Awareness and understanding of the wider NHS agenda

Desirable criteria

Commissioning framework

Role specific requirements

Essential criteria

Excellent communication and influencing skills Able to lead and be part of a team

Desirable criteria

Able to deal effectively with complaints both in person and in writing

Personal attributes

Essential criteria

Brings a learning mind set Drives for better outcomes

Desirable criteria

Puts other' needs and perspectives at the heart of decision making
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