H2r Administrator

**Job Title**: H2R Administrator

**Location**: Poole or New castle (Hybrid working)

**Contract Length**: 6 Months

**Pay Rate**: £12.80/hour (PAYE) - Full Time

The H2R Administrator sits within GBS Hire 2 Retire Services. The role involves working closely with various Stakeholders and Service Providers, both internal and external, influencing GBS system and data strategies. It requires a flexible approach to a variety of activities, such as contributing to projects and BAU demands, regular annual activity and technical problem solving across systems.

What are my responsibilities?

Upskill on various topics covering employee lifecycle to include Onboarding, Offboarding, technical support, end to end query handling and payroll processing activities.
Provide proactive support to assist the smooth running of the service line ensuring customer service excellence is at the forefront of all that you do.
Be responsible for your own workload as well as that of the team by taking ownership of case work and tasks
Maintain process documentation and review regularly
Seek ways to improve both yourself and process activity and champion various topics whether BAU or project related
Support colleagues and promote a one team mentality
Analyze and resolve technical system queries and/or error reports
Performs other duties as assigned by the Team Leader/Manager from time to time.
Participate in training activities including programmes to support use of new technologies
Input to/identify operational efficiencies related to the GBS systems and processes

What skills or experience do I need for the role?

Understanding of varying business needs across different global cultures

Experience with Workday HR system and/or other payroll system - resouce link (payroll link)
Experience of working within Shared Service or Bureau style environment
Experience of working to tight deadlines and high-volume processing desirable.
Ideally previous payroll experience
Knowledge of PAYE, NIC legislation and P11D is preferable
Experience of working under pressure in a fast-paced environment would ensure you are prepared for working in a busy team
Understanding of the employee life cycle, HR Administration and payroll processes
Flexibility required in terms of working hours and travel may be required
A flexible approach in all aspects of the role
The ability to take ownership and see things through to resolve

If this isn’t the role you’re looking for right now, please visit our contractor portal below where you will see all of our live roles and communities to join: