Lean Improvement Specialist

1 month ago

London, United Kingdom BBC Full time

Package Description

Job Reference : 14566

Band : E

Salary : Up-to £70,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.

Contract type : 3 x 10 Months Attachment/Fixed Term Contract

Location : Office Base is London/Flexible - This is a hybrid role and the successful candidate will balance office working with home working

The Closing date for Applications is at 23:59 on Sunday 28th April 2024

We’re happy to discuss flexible working. Please indicate your choice under the flexible working question in the application. There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage.

Excellent career progression – the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities – our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a negotiable salary package, a flexible 35-hour working week for work-life balance and 25 days annual leave with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. 

Freelancers are eligible to apply for an internal role if they are on a Worker Contract and they have worked continuously for 6 months. If they have worked for less than 6 months continuously or have a break of 3 weeks or more between engagements, they must seek Divisional HR approval to apply for an internal role prior to submitting an application.

If they are unsure which contract they are on, they can speak to their booker or the HR BP, however if it helps - both a PAYE freelance or Modus Gross contract is considered a Worker contract and covered by the Worker terms found here.

Job Introduction

Are you passionate about improving processes and driving efficiency? We are seeking experienced Lean Improvement Specialists to join our team. 

The BBC is embarking on programme to introduce a set of enhanced corporate processes across our operations internationally, with the aim of building a more robust and consistent experience for our international colleagues 

We are looking for an experienced Lean Improvement Specialists to work on this exciting large scale project. You will be confident and experienced in working collaboratively with functional areas to create effective end to end processes, that work together to ensure a professional operation and good experience for our staff. You will ideally have experience of processes for international operations and shared service centres.

If you thrive on problem-solving and have a passion for creating efficient, streamlined operations, this role is for you

Main Responsibilities

Work with key internal functions such as HR, Finance and Legal to design new end to end processes or integrate new global services, with a focus on effectiveness and staff experience. Design and lead working sessions with stakeholders and project teams to undertake root cause problem solving, design creative solutions and build shared ownership. Work with stakeholders across the BBC to assess and recommend process improvements that support strategy and align with international constraints. Present recommendations and breakdown complex challenges using clear visual management to supports stakeholders with decision making. Identify where local improvement support will be required to embed process improvement changes. Act as a catalyst for improvement and change, diagnosing problems and building confidence in teams with the art of the possible.  Coach and mentor functional teams where appropriate to enable further improvements.  Provide the Project Director with clear assessments of improvements. This will include documentation of current status, risks, issues, baselines, stakeholder views and measurable benefits. 

Are you the right candidate?

Substantial experience in process improvement or related roles. Significant hands on experience in Lean, Six Sigma and other quality process improvement methodologies. Excellent problem-solving and analytical skills. Strong communication and presentation abilities. Collaborative mindset to work effectively with cross-functional teams  Understanding of organisational dynamics and business processes Experience of broadcasting, public service, international operations and shared service centres would be an advantage. Above all, passionate about delivering success for the BBC.

About the BBC

The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk.


We don’t focus simply on what we do – we also care how we do it. Our values and the way we behave are important to us. Please make sure you’ve read about our values and behaviours .


Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential.


We want to attract the broadest range of talented people to be part of the BBC – whether that’s to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity.


We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise.

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