Customer Service Advisor

3 months ago

Milton Keynes, United Kingdom Mears Full time

About the Role

:

As a Customer Service Advisor, you will be working alongside Milton Keynes Council in our Social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.

A Customer Service Advisor within our Milton Keynes branch you will be working as part of a team within the Initial Accommodation Hub, the Customer Service Co-ordinator will provide support and high levels of Customer Service activities for our service users. This role will ensure all customers accessing our hub receive a warm, friendly, and consistent service to support all aspects of their needs during the time they are supported in initial accommodation.

Role Criteria

Customer service focused. IT literate especially Microsoft Ability to deal with challenges and complaints. Reliable and hardworking Excellent verbal and written communication skills Good Telephone manner

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Benefits we can offer you

25 days annual leave plus bank holidays Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment. Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more. Family friendly policies

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