Admin Assistant

5 days ago


Ludlow, United Kingdom Midlands Partnership NHS Foundation Trust Full time

Job summary

We are seeking an Admin Assistant to join our team supporting ourMental Health Admin Shropshire Team(s). Our administration offices are busy places and our clinical teams rely on our team to provide an efficient, effective service to support them in delivering the very best care to our patients.

You will need to be organised and able to prioritise the competing demands of a busy team. You should be a calm, well-motivated person with a positive and flexible approach to your work and able to adapt to changing/challenging situations. The post involves contact with patients and their families either face to face or via telephone, so good communication skills are essential. You will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times. Working knowledge of Microsoft applications such as Word, Excel and Outlook will be valuable and support to use the Trusts digital systems will be available to the successful candidate.

This role is for 30 hours per week working on Monday, Tuesday, Thursday and Friday.

Main duties of the job

Utilise the patient administration system (RiO) on a daily basis keeping accurate records and booking of appointments Carry out administrative tasks such as photocopying, scanning, uploading documents Use a variety of electronic systems (MS Office, RiO, MICAD, E-Proc) Manage and deal with calls from service users, families, carers, and other professionals Support the team in carrying out admin work requests via the centralised admin inbox Reception duties

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

Supporting your career development and progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between patients Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates Salary sacrifice bikes up to £2k Free car parking at all trust sites Free flu vaccinations every year Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Job description

Job responsibilities

For further information relating to this vacancy please refer to the attached job description and person specification.

Person Specification

1 years admin experience

Essential

1 years admin experience

Desirable

1 years experience working in a team

Call Handling

Essential

Call handling experience
  • Admin Assistant

    3 weeks ago


    Ludlow, United Kingdom Gasson Associates Full time

    Administrative Assistant **Duties**: - Provide administrative support based in a rural office to include assistance with the administration of cottage and holiday lettings together with admin relating to other aspects of estate management. **Experience**: - Previous experience in an administrative role is preferred. - Proficiency in Microsoft Office...

  • Admin Assistant

    1 week ago


    Ludlow, United Kingdom Midlands Partnership University NHS Foundation Trust Full time

    We are seeking an Admin Assistant to join our team supporting our Mental Health Admin Shropshire Team(s). Our administration offices are busy places and our clinical teams rely on our team to provide an efficient, effective service to support them in delivering the very best care to our patients. This role is for 30 hours per week working on Monday,...

  • Admin Assistant

    3 weeks ago


    Ludlow, United Kingdom Midlands Partnership NHS Foundation Trust Full time

    We are seeking a bright and friendly individual to join our team of administrators supporting ourAdmin WestMental Health Team(s). Our administration offices are busy places and our clinical teams rely on our team to provide an efficient, effective service to support them in delivering the very best care to our patients. - Utilise the patient administration...


  • Ludlow, United Kingdom Blocsphere Property Management Full time

    **Facilities & Property Compliance Coordinator** **Salary**:£24,000 per annum plus annual discretionary bonus **Hours**: Monday to Friday, 08:30 - 17:30, including 1 hour for lunch **Location**: Ludlow, UK Blocsphere are on a mission to become the most well-known and respected modern property management brand in the UK and beyond. We are about to enter...


  • Ludlow, United Kingdom Busy Bodies Child Care Centre Ltd Full time

    Main Purpose of the Job: To provide an excellent standard of care and education for children aged from birth to four years of age. To help create a happy, nurturing and educational setting where children can thrive and develop confidently. To work in partnership with all employees and parents to ensure that every child’s needs are met and that our...

  • Finance Officer

    2 weeks ago


    Ludlow, United Kingdom South Shropshire Youth Forum Full time

    **South Shropshire Youth Forum** **Job Title**: Finance & Admin Officer **Line Manager**: Chief Executive Officer (CEO) **Reports to**: CEO **Hours per week**: 10 hours pw - based in Ludlow - remote working available but regular meeting face-to-face. **Salary**: NJC scale 6 (pro rata of £27,344) The Finance Officer is responsible for providing...


  • Ludlow, United Kingdom The Work College by School of Coding Full time

    **What you will do in your working day** Are you a competent swimmer? Are you looking for an opportunity to move into the Leisure industry? The role comprises of Lifeguarding duties, Swim Teaching, Sports Coaching, Gym Instructing as well as general front of house duties such as membership sales, till work and basic admin. Freedom leisure actively...


  • Ludlow, Shropshire, United Kingdom Busy Bodies Child Care Centre Ltd Full time

    Main Purpose of the Job:To provide an excellent standard of care and education for children aged from birth to four years of age. To help create a happy, nurturing and educational setting where children can thrive and develop confidently. To work in partnership with all employees and parents to ensure that every child's needs are met and that our standards...