Care Co-ordinator

3 weeks ago


Bury Saint Edmunds, United Kingdom Primary Care Careers Full time

Job summary

Bury St Edmunds Primary Care Network has an opportunity for a care co-ordinator to join our PCN, based at Guildhall & Barrow Surgery or Victoria Surgery, two of our 5 GP practices across the Bury St Edmunds area and be part of our senior clinical support team. This role is offered on a full-time basis, for hours per week, over 5 days, primarily Monday to Friday between the hours of 0830 and 1800hrs, with some weekend hours required subject to demand.

In this pivotal role you will be working very closely with the practices and the multidisciplinary team (MDT) within the PCN, and is pivotal in ensuring that all patients receive the best possible care and service, working on requirements for the PCN Direct Enhanced Service Contract (DES).

If you have experience of care planning, with strong communication skills and excellent organisational experience, then we would love to hear from you.

Main duties of the job

Supporting the surgery in coordinating all key activity, including access to services/care navigation, advice, and information, as well as ensuring that health and care planning is timely, efficient, and patient-centred. Supporting digital initiatives. Ensuring patients are invited and have access to appointments for vaccinations including flu and covid boosters. Ensuring patients are educated around the different roles of health care professionals currently offering primary care services. Supporting the surgery and patients during the long term condition review process.

About us

Bury St Edmunds Primary Care Network consists of five surgeries and serves some 65,000 patients from the town and surrounding villages. Our vision is to deliver the highest standards of care, with equality, dignity and respect, to our patient population. Our aim is to create a system where member practices work closely together in collaboration with health and social care, voluntary sector, community groups and local people, to deliver inclusive and personalised care.

Bury St Edmunds Primary Care Network is a growing PCN with already existing roles including, care coordinators, social prescribers, clinical pharmacists, paramedics, mental health practitioners, health and wellbeing coaches and pharmacist technicians that support GPs and other clinical teams to enhance patient services in the local community.

We can offer you:

NHS pension scheme: The NHS pension scheme is a defined benefits scheme - 20% employer contribution Eye-care vouchers Health service discounts Annual Leave: minimum 33 days FTE, with enhancements for long service Job description

Job responsibilities

Ifyou would like to find out more information about this role, please see theattached job specification.

Person Specification

Qualifications

Essential

GCSE English and Maths

Experience

Essential

Experience of working within healthcare, the voluntary or community sector, to support vulnerable groups. Strong listening and communication skills. Familiar with local resources and services, including how to access them. Motivated by helping people, with care and empathy. Able to deliver person-centred support in a non-judgmental way. Excellent organisational skills with attention to detail; Working within a team environment; Respect patient confidentiality at all times; Adaptable to the needs of the practice, willing to pitch in to get the job done
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