Care Coordinator

8 months ago


Bury St Edmunds, United Kingdom West Suffolk NHS Foundation Trust Full time

The post-holder will be managed by the Assistant Service Manager, in liaison with the Ward Manager to ensure appropriate resource throughout the Trust, and to ensure the patients journey through the hospital is as smooth as possible without any unnecessary delays. Most importantly, administrating and managing patients discharge. This role is front of house which requires the post holder to maintain a professional and courteous manner when dealing with colleagues and members of the public. The role of Care Co-Ordinator fulfils a link between Consultants, Medical Teams, Ward Nursing Staff, Social Care Services, external agencies patients and their relatives.

The role is an essential support to the relationship between Wards and the Clinical Site and patient flow team. This is by communicating the immediate position on the bed occupancy and discharge information on the ward. Furthermore, the care co-ordinator will support the operational management team by providing information and expertise on patients discharge and delivering on the operational priorities for that day. The role of the care Co
- Ordinator has a direct impact on improving the patient journey, increasing patient satisfaction and a reduction in length of stay.

The role is primarily ward based, the hours of work will be flexible, and will be determined at ward level, but with priority to service need and circumstances specific to the individual clinical area.


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