Clerical Officer

2 months ago

Hartlepool, United Kingdom North Tees & Hartlepool NHS Foundation Trust Full time

Job summary

A highly versatile Clerical Officer is required to work at Hartlepool Hospital site for 12 months fixed term to cover maternity leave.

1 x 30 hours

The majority of the role will involve the Preparation and scanning of patient casenotes. Retrieval of health records from the Health records library and various locations across the Trust and ensuring that these are Tracked and delivered in a timely and secure manner. This post will also provide administrative support within the Health Records dept such as filing, queries desk, and data entry using computer based systems.

The required candidate must have excellent communication skills, be enthusiastic, show initiative and be able to work independently but at the same time be a good team player.

Main duties of the job

The majority of the role will involve the retrieval of health records from the Health records library and various locations across the Trust and ensuring that these are Tracked and delivered in a timely and secure manner. This post will also provide administrative support within the Health Records dept such as filing, queries desk, and data entry using computer based systems.

The required candidate must have excellent communication skills, be enthusiastic, show initiative and be able to work independently but at the same time be a good team player.

This post demands a high level of physical fitness - the successful candidate must be able to cope with the physically demanding aspects of retrieving large numbers of health records and transporting them around the Trust using trolleys.

About us

At North Tees & Hartlepool NHS Foundation Trust our main priority is, and always will be, to provide safe and high quality care to our patients every day; the kind of care we would want for ourselves and our loved ones. We want our organisation to be the best place to work with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.

We will support staff through providing an inclusive and supportive workplace with health and well-being initiatives, staff benefits and opportunities for personal and professional development. Staff recognition is very important to us; as well as performance reviews and appraisals, we recognise staff through Star and Team of the month, colleague recognition - a note of thanks, Managers Awards, Shining Stars and Service Awards.

We recruit for values and "Together we are North Tees & Hartlepool"

Job description

Job responsibilities

To liaise with internal and external users for the receipt, triage andmanagement of routine and urgent casenote requests either by telephone,email, memo or other electronic meansLocate and retrieve patient casenotes from the Health Records librarys onrequest and despatch to relevant person/area within the stipulated time periodConduct a thorough search to locate any case notes not in the main library or at their tracked location to ensure availability within required time periodTo be responsible for moving heavy loads boxes of casenotes whilstworking within a restricted environment and adhearing to Health & SafetyproceduresTo be responsible for the preparation of casenotes for all out-patient clinics,internal and out-reach sessions, ensuring an accurate, timely quality service to all usersTo be responsible for the accurate and timely tracking of all casenotes intoand out of the department via the Patient Administration System (PAS)tracking systemThe registration of new patients on the PAS system as requiredThe printing of Choose and Book GP referrals as requiredEnsuring that all relevant patient information is updated and accurate on the patients registration on the PAS including patient demographic information and patient alerts

Person Specification

Qualification

Essential

GCSE grade c or aove in maths and english ( or equivalent qualifications) IT skills

Desirable

NVQ2 level 2 Business Administration

Experience

Essential

Proven ability in administration/clerical areas. Computer literate with experience of using MS Word, Excel and Outlook. Understanding of Caldicott Principles, Data Protection Act and Freedom of Information Act.

Skills

Essential

Excellent keyboard skills with experience of data input and validation.

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