Admissions Booking Officer
2 months ago
Job summary
An Exciting opportunity has arisen for Admissions booking officers in Women's Health directorate.
The purpose of the Elective Admissions Booking Officer will be to comply with all administrative procedures associated with the admission of elective, planned, diagnostic and cancer patients in order to contribute to the delivery of waiting time targets for admissions.
To provide a high standard of administrative support to the Consultant and his/her team, interacting with other departments, General Practitioners and patients as required.
Supporting the Elective Admission Validation and Theatre Schedulers as required and deputising for them in their absence.
Base Location: Royal Bournemouth Hospital
Interview Date: TBC
Main duties of the job
Dealing promptly with incoming correspondence, telephone calls and enquiries from patients, wards and medical staff in an efficient and effective manner. Responsible for ensuring patient details are entered on to the e-Camis waiting list module within 2 working days of arrival in the office. To work under the supervision of the Validation and Admissions Officer to ensure that all TCI entries on the waiting list for surgery have a validated clock start. To ensure that any cancelled operations on the day of surgery are rebooked within the national 28 day target. To ensure all lists are fully utilised.
About us
Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.
UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme.
In some cases this means that a services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have at interview.
Job description
Job responsibilities
Booking patients appropriately and in a timely manner, according to their clinical priority, ensuring national and local waiting times and targets are met, highlighting issues or concerns to the Validation and Admissions Officer. Entering patient details on to the e-Camis theatre module, liaising with theatre and treatment centre team leads regarding equipment and correct skill mix of staff available for sessions. Person Specification
Qualifications
Essential
Educated to GCSE Grade C or equivalent, including English and Maths
Desirable
E-camis trained
Experience
Essential
Previous clerical experience within busy office Experience of working with members of the public
Desirable
Experience of working in a hospital Knowledge of medical terminology Knowledge of 18 week Referral to Treatment Pathway
Skills
Essential
Excellent communication skills Good organisational skills and ability to prioritise work Excellent keyboard skills with high degree of accuracy
Knowledge
Essential
Knowledge and understanding of data protection and confidentialityWe have other current jobs related to this field that you can find below
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