Client Relationship Advisor

1 month ago


Reading, United Kingdom Prospect Estate Agency Full time

Are you passionate about building strong relationships? Do you thrive in a fast-paced environment? Are you ready to be the first point of contact for a leading estate agency? We are currently looking for a Client Relationship Advisor to join our dynamic team in the heart of Reading.

As a Client Relationship Advisor, you will be the cornerstone of our first-class customer service experience. Your main responsibilities will include managing incoming enquiries, handling diary management, booking property valuations and viewings with precision, registering applicants, and servicing our database to follow up with clients on significant anniversaries and milestones. You will need to perform all these tasks while managing the pressures of a busy office and gaining in-depth knowledge of our coverage areas.

Hours of Work: Full-time position

Client Relationship Advisor Requirements:

  • Proven experience in a customer service role, ideally within Estate Agency, with at least three years of experience.
  • Confident and courteous telephone manner.
  • Positive, can-do attitude.
  • Ability to work efficiently under pressure.
  • Strong organisational skills with attention to detail.

Meet the Organisation: Who We Are and What We Do

Prospect Estate Agency is a forward-thinking, privately-owned business with a rich heritage and deep local knowledge. We pride ourselves on being approachable and professional, prioritising the needs of our clients and caring deeply about our staff’s wellbeing. With a familial atmosphere, most of our team have been with us for over ten years. We simplify the customer experience, deliver exceptional results, and maintain our core values of honesty and integrity.

If you think you are the perfect fit for this Client Relationship Advisor role, don't wait any longer Apply now and join our passionate, ambitious team, making a tangible difference in our clients’ lives.



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