HR Service Manager

3 weeks ago

Warwick, United Kingdom British Pregnancy Advisory Service (BPAS) Full time

Job summary

Please note: This is a hybrid role with 1 day per week in our Head office in Leamington Spa. During the induction/training period more days in the office will be required.

Are you an experienced HR professional with a strong background in leading HR teams and managing HR systems?

As an HR Service Manager at BPAS you will lead a team of HR administrators, ensuring the delivery of day-to-day transactional support for the organisation's business objectives.

The role:

This role requires an in-depth understanding of HR best practices to enable you to work closely with your team and managers, providing guidance and advice on HR processes and systems, as well as ensuring compliance with BPAS HR policies.

You'll be comfortable hitting the ground running & using your own initiative to manage and improve HR systems and processes. As the HR Service Manager, you will oversee HR services, including data management, compliance, and continuous improvement initiatives, ensuring a high-quality, customer-centric approach.

About You:

We are seeking a confident and articulate HR professional with proven experience in leading HR teams and managing HR systems. The ideal candidate will have a strong background in generalist HR advisory roles or HR business partnering, with extensive hands-on experience.

We are also looking for:

Strong understanding of UK Employment Law and practical knowledge of HR best practices. Experience in process mapping and improvements. Good communication & interpersonal skills

Main duties of the job

Leading the provisionand continual review of a high quality, customer centric service through a teamof HR administrators Overseeing the teammailbox to ensure a helpdesk style approach to managing priorities andestablishing workload. Owning andoverseeing the production and presentation of Key KPI and monthly HR data andanalysing for recommendations and implementing improvements. Owning the Core HRand time & attendance systems and processes to ensure information flowsappropriately to meet payroll deadlines and to ensure maximum efficiency. Developing andmaintaining a culture of continuous improvement in HR processes, drivingefficiency and employee experience, including exploring system functionality tosupport and drive improvements.

About us

British Pregnancy Advisory Service (BPAS) is the UK's largest independent women's reproductive healthcare charity. We work mainly on behalf of the NHS across the country providing abortion, contraception, STI testing & treatment. We specialise in evidence-based, not-for-profit care reproductive healthcare.

Working with us :

Alongside a supportive and friendly working environment, BPAS has generous benefits: life assurance cover at 3 times salary, 34 days annual leave per year & a defined contribution pension scheme. You will have access to our employee benefits programme through BHSF which includes special health & wellbeing services & lifestyle offers for you & your family. This includes various salary sacrifice schemes, counselling services & free private GP appointments.

For our clinical roles, a full clinical training package will be provided along with comprehensive support. Nursing & midwifery colleagues will have the opportunity to train in 1st & 2nd trimester sonography scanning, contraception fitting & STI testing. For surgical units you will gain experience in conscious sedation & general anaesthetic treatment in our operating departments.

BPAS is committed to safeguarding & promoting the welfare of vulnerable adults, children & young people through a safer recruitment framework. This includes a thorough selection process & a number of pre-employment checks.

Job description

Job responsibilities

There is a full job description and terms and conditions with salary information on the right hand side of the page for you to download and review.

Further information

Location: Home based with 1 day per week in our Head Office in Leamington Spa, occasional travel to BPAS units and also the London office for meetings and training

Salary: £40,000 per annum.

Shift Pattern: 36 Hours per week | Monday to Thursday 9am-5pm and Friday

Interested so far? Don't delay, apply today

This job advert may close before the advertised closing date if sufficient applications have been received. Please apply for this job as soon as you can, if interested.

The Small Print: All applicants must be pro-choice.

If you do not hear from us within 2 weeks of the closing date, unfortunately you will not have been shortlisted on this occasion.

References: All offers of employment are conditional based on satisfactory pre-employment checks. We require applicants to provide 3 years of employment references including information on reasons for leaving and any gaps in employment.

COVID-19: BPAS encourages all applicants to be fully vaccinated against COVID-19 and we invite you to share evidence of your vaccination status.

Person Specification

Qualifications

Essential

English and Maths qualification either GCSE A to C or Functional Skills Level 2 or GCSE 4* or NVQ level 2 Member of CIPD or equivalent qualification or time served relevant experience as a Generalist HR Advisor/Business Partner.

Desirable

Some further education ( A-Levels, BTEC, GNVQ, Degree)

Experience

Essential

Extensive experience as a generalist HR Advisor/Business Partner Experience of leading a HR team Experience of managing key HR systems Experience in process mapping and improvements

Desirable

Experience of working in healthcare or the third sector or a charitable organisation

Skills & Knowledge

Essential

UK Employment Law Practical Knowledge of the application of HR best practice Experience of HR Information Systems Policy application and interpretation Good presentation skills Proven problem solving skills

General

Essential

Do you support a woman's right to choose abortion? Are you the family or friend of a current BPAS employee? If yes, please state the name and the nature of the relationship Able to travel to other BPAS sites, and work additional hours as necessary. Are you able to commit to attending the BPAS head office in Leamington Spa for 1 day per week.

Desirable

Please list any other information in support of your application

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