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Guest Service Host

3 months ago

London, United Kingdom Park Plaza London Waterloo Full time

Department: Front Office

Job Level: Team Member

Job Type: Full Time

Hours per week: 40

Job Reference: req11699

Date Posted: 9 August

At Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Guest Service Host, you are the first and last person our guests call. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.

As a Guest Service Host you will receive:

  • Salary: £11.88 per hour
  • Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)
  • F&B discounts at our restaurants and bars (for your whole party)
  • Start with 30 days of holiday per year - including bank holidays, increasing with years of service
  • Two free meals per day
  • Access to 40% of your pay before payday through Wagestream
  • Recommend a friend scheme - up to £750
  • Vitality at work scheme with great gym discounts & more
  • Ride to Work scheme & free cycling lessons
  • Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.
  • Free dry cleaning for work uniform
  • Annual Staff parties and events
  • Company pension plan & award-winning training
We are looking for a Guest Service Host:
  • Who has excellent interpersonal skills and able to connect with others
  • Who will manage requests promptly, helpfully, politely and with a caring attitude
  • Who possess a good command of English and has excellent communication skills
  • Who share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
  • With previous experience as a Guest Service Host preferable
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it.