Host/hostess
5 months ago
**Position: Host/Hostess (Restaurant and Bar)**
**What will you get?**
- Base salary of up to £27,342, based on experience, plus an approximate service charge ranging between £6,000 to £8,000. Also, enjoy a loyalty bonus of 6% on your contracted base salary, distributed in two equal parts.
- Increased holiday allowance with length of service
- Complimentary meal while on duty
- HSF Health Plan*
- Dental cost reimbursement
- Optical cost reimbursement
- Complimentary coverage for your partner and children
- High street and grocery shopping discounts, as well as discounted cinema tickets and more.
- Gym membership discounts.
- Access to a 24/7 GP advice line and counseling services, including support for dependents.
- Cycle to work scheme*
- Employee referral program for line employees.
- Learning and development opportunities.
- Contributory pension scheme*
**What will you be doing?**
As a Host/Hostess, you will be responsible for:
- Welcoming guests to the restaurant and escorting them to their table with seamless efficiency, leaving a positive lasting impression
- Creating genuine emotional bonds with guests to build loyalty and exceptional service experiences
- Answering telephone calls, making reservations, and managing bookings
- Liaising with our Reservations and Front Office teams for bookings
- Coordinating with the Restaurant Manager and Executive Chef for special requests, menus, and assisting other colleagues throughout service.
**What are we looking for?**
- Immaculate personal presentation with a warm and welcoming personality
- Intuitive service and an absolute understanding of our guests' needs to create exceptional service experiences that result in lasting memories
- Motivated, creative, and experienced in a similar role within a five-star hotel or fine dining environment
- A passion for food and quality products, a team player who is an avid learner, and wants to be challenged and developed
- Proven ability to work in a pressured environment with the most demanding guests
- Be flexible to work on weekends and holidays.
**Salary**: £15.00-£16.82 per hour
Expected hours: 40 per week
**Benefits**:
- Flexitime
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Hospitality: 1 year (preferred)
Work Location: In person
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