Host/hostess

1 week ago


London, United Kingdom Smyth & Co Full time

**Position**: Host/Hostess

**Location**: Central London

**Salary**: £14.50 per hour - full-time (45 hours/week)

I'm currently looking to recruit an experienced host/hostess to join our client's prestigious hospitality team in Central London, to welcome and assist their valued guests, ensuring an unforgettable dining experience.

As a host/hostess, you'll be the face of our establishment, greeting guests with warmth and guiding them through their dining experience. Your excellent communication skills and attention to detail will contribute to the smooth operation of our restaurant.

**Key Responsibilities**:

- Welcome guests with a friendly demeanor, ensuring they feel valued and attended to from the moment they arrive.
- Manage the seating process efficiently, considering table availability, reservations, and guest preferences.
- Communicate effectively with the dining room staff to coordinate table assignments and ensure timely seating.
- Assist guests with inquiries, reservations, and special requests, providing accurate information and solutions.
- Maintain cleanliness and organization in the host/hostess station and lobby area, creating an inviting atmosphere.
- Collaborate with the management team to optimize guest satisfaction and address any issues promptly.

**Requirements**:

- Previous experience in hospitality or customer service is preferred but not required.
- Excellent interpersonal and communication skills, with a friendly and approachable manner.
- Strong organizational abilities and the ability to multitask in a fast-paced environment.
- A passion for providing exceptional customer service and creating positive guest experiences.
- Flexibility to work evenings, weekends, and holidays as needed.

**Salary**: £14.50 per hour

Expected hours: 45 per week

Work Location: In person

Reference ID: AF23H


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