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ER Advisor

2 months ago

Watford, United Kingdom Majestic Full time

We have an exciting opportunity to join the UK’s largest specialist wine retailer

Who are we?

Majestic is the UK’s largest specialist wine retailer, operating a network of over stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website and six new stores - with a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1, different wines, spirits and beers both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, friendly service across all channels.

The Role

Reporting to the Senior HR Business Partner you will play a critical role in delivering the People plan in our Retail, Commercial DC & Central teams through offering expert ER case management advice. You will be responsible for supporting line Managers on ongoing ER cases across the business and will work closely with the People Team to provide pragmatic, commercial and employee-focused advice and support. You will utilise your excellent communication, coaching and influencing skills to upskill Line Managers and to drive consistency and best practice.

Key Accountabilities and Responsibilities

● Offer commercially focused ER advice with employee engagement at the heart of everything you do.

● Support Line managers in managing complex & high level employee relations cases in line with our policies and with a commercial focus for all areas of the business

● Work with the L&D team to ensure people managers understand and adhere to company policy & procedure

● Provide training for those Managers who require additional support in managing the Employee Relations cases within their Regions and Departments

● Build capability of our People Managers by building HR frameworks and tools to drive engagement and understanding

● Working with the HRBPs and Talent team, continuously review internal policies and processes to drive improvement as a best practice. Ensure any changes are landed well into the business through feedback, working groups and training

● Work with the wider people team to continuously improve knowledge and understanding and therefore the value and quality of the People team service provided to the business

● Be proactive in providing thoughts and ideas on how the provision of ER support to the Business can be improved and evolved

Knowledge/ Skills/ Experience

● CIPD qualified (preferred) and/or experience of working within a People function

● Proven ER experience (min of 1 year ) within a fast-paced, multi-site retail/commercial environment

● Ability to work with and influence at all levels including senior leaders, on a variety of issues

● Ability to make sense of complex and sometimes contradictory information to effectively solve problems through building capability and not always providing the solution

● Practical knowledge of UK Employment legislation

● Excellent analytical skills and attention to detail

● Good working knowledge of Google Suite and good understanding of MS office tools

● Ability to build effective relationships at all level of the business.

● Ability to handle conflict whilst maintaining discretion

● Confidentiality is at the core of everything you do.

● Excellent communication skills at all levels, with the confidence to manage and anticipate expectations

● A positive and proactive outlook to changing requirements

● Self motivating and results driven, you are highly organised with the ability to work autonomously and as part of a team

● Ability to coach and influence teams and individuals at all levels

● Flexible approach to your work, supporting the business if demands change

● High level of proactivity and gravitas in dealing with teams

What's in it for you: 

A competitive salary & performance related bonus

Up to 20% Staff Discount

33 days holiday, including public and bank holidays and we also have a Holiday Purchase Scheme

Life Assurance (Worth 3 times your annual salary)

A contributory Company Pension Plan Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes

Fantastic incentives that take you around the world to explore our different vineyards.

Free parking on site with electric charging points

Access to Retail Trust which includes: Retail Rewards including Instant savings with discounted e-vouchers, discounted reloadable shopping cards, gift vouchers and gift cards, Discounts of up to 30%,

Access to free counselling and support phone line Company maternity, paternity and adoption leave after 26 weeks

Long service rewards.

Company sick pay scheme

Job Specifics: 

Contract Type:  Fixed Term Contract (9 Months)

Location:  Hybrid, with travel to stores and Watford Support Centre 

No Agencies Please - We thank you for your interest in working with Majestic Wine, however, we have a PSL who will be supporting us if needed. We will not pay fees or acknowledge any CV's supplied to Majestic Wine unless you have been briefed on the role by a member of our Talent Team.