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Planning Co-ordinator

4 months ago

Salford, United Kingdom Bupa Full time

Job Description:

Planning Co-ordinator - Mental Health

Nationwide - Remote based

£23,500k per annum + fantastic benefits 

Full time- 37.5 hours per we ek  

Here at Bupa, you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. 

We always go the extra mile by giving our customers fast access to treatment and helping them get the specialist mental health support they need. 

Role Overview  

Responsible for providing efficient and effective planning support to Mental Health Remote services. The role holder will act as a support for the resource planner and will be responsible for diary management and effective resource management.

What you’ll do:  

Complete diary management tasks accurately and in a timely manor

Contribute to the service goals and delivery targets.

Accurate records maintained.

Maintain schedules in line with existing plans for Mental Health Remote Services

Create new diary templates.

Support the Resource Planner in implementing schedules across multiple diary systems.

Engage regularly with the resource planner and operational management team to action changes where needed in a timely fashion such as overtime

Book 1:1s for front line staff

Book team meetings

Implement training diaries to ensure smooth onboarding of new starters

Liaise with agencies to ensure shifts are released in line with agreed SLA’s

Support the Operational Support advisors around cancellations where required.

Attend weekly planning meetings with operational management team to discuss any proposed changes and assess any impact with support from the Resource Planner

What you’ll bring:  

Educated to GCSE standard or equivalent

Excellent interpersonal skills and the ability to communicate with colleagues.

Excellent time management skills.

Strong verbal and written communication skills.

IT proficiency including the use of Microsoft office systems.

What’s it like to work here?  

We want people to love working here, so much so that’s it’s at the top of our agenda and something you’ll hear a lot about here at Bupa. We offer our people a great range of benefits, many of which are flexible and can be tailored to suit what’s most important to you. We’re a healthcare company so there’s a huge focus on our people’s health and wellbeing, supported by a healthy work-life balance and workplaces which are friendly, appealing spaces to support you to be at your best. 

You’ll also receive:  

25 days holiday (pro-rata), increasing through length of service, with option to buy or sell

Bupa health insurance as a benefit in kind 

An enhanced pension plan and life assurance 

Support with travel costs via a season ticket loan or cycle2work 

Performance-based bonus

Blended office and home working options

Full induction and training provided

Opportunities for career development around Bupa 

Option to join dental insurance scheme at a discounted rate

Emotional wellbeing support 

Access to family mental health line 

Financial wellbeing channels