Digital Product Co-ordinator

5 months ago

Salford, United Kingdom RRG Group Full time

**RRG Group**

**About RRG Group**

From humble beginnings in 1967, the RRG Group has grown to become one of the biggest and most successful Dealer Groups in the North, with new and used car dealerships across the North West and West Yorkshire regions. Hard work, dedication, passion and a genuine commitment to Customer Satisfaction.

Over the last 50 years the RRG Group has seen many developments, acquisitions, sales, expansions, building developments; all of which have helped to position the Group as a successful diverse business. Our centres sell a wide range of vehicles, including new and used Peugeot, Toyota, Kia, Mazda, Nissan, Lexus, MG and Skoda models.

Thanks to solid and secure backing and investment; the RRG Group has been able to expand and reinvest into its premises and people. The ethos of the company is to invest back into the business and look at all potential opportunities has meant that the business has successfully grown to how it is today - but as history shows; that won’t stand still and the business will continue to grow, develop, and expand.

There are always exciting times ahead for RRG Group

**Benefits of working at RRG Group**

There are plenty of ways that you and your family can benefit with you working with us at RRG Group, from discounts on vehicle repairs to joining our Employee Car Scheme (after successful completion of 6 months’ probation period) where you can drive a brand new car (Toyota / Lexus / Skoda/ Mazda) with no deposit, no credit check and fixed monthly payments at a reduced price. Own your dream car for less. (After successful completion of 6 months’ probation period)

A pension that pays. Our flexible Workplace Pension Scheme gives you the freedom to plan for the future in a way that suits you. Choose exactly how much you want to contribute on a monthly basis.

Wellbeing Wednesday. We take employee wellbeing seriously at RRG Group, we offer this service every week to support all our colleagues with whatever challenges they may face at work or at home.

Referrer a Friend Scheme. Recommend someone to join RRG Group and we’ll give you an additional £300 per referral.

Holiday allowance starting at 24 days per year (FTE) plus Public Holidays, we reward long serving employees by rising holiday allowance to 30 days plus Public Holidays.

Fantastic future career opportunities and development as expected from a large and progressive Company. Receive industry leading training from the brand you represent whilst you develop your skills with the RRG Group purpose build Learning and Development Training Academy.

Great team spirit, charity events and the flexibility to get involved in various fundraising events. Eye care benefits, Support and Mentoring, Employee Assistance, regular staff incentives, and so much more

**O**pportunity at RRG Group, Salford - RRG Digital Product Co-Ordinator**

£28,000 OTE

**Purpose of the role**:
In today’s digital age, it is important we have a strong online presence to stay competitive within the market. It is also important to use technology to enhance the customer journey and improve efficiencies within our business. We are looking for a digital co-ordinator who will be responsible for coordinating and managing digital activity within the business development team, specifically working within two areas of the business: iStore Docs and RRG Direct. iStore Docs is our intelligent digital document storage solution, and RRG Direct is our online retailing platform (contained within the group website). These two projects are now well established within the business but require ongoing co-ordination and oversight.

**MAIN DUTIES AND RESPONSIBILITIES**

You will be responsible for the following:
iStore Docs
- Act as a main point of contact for all iStore Docs queries
- Help our Dealerships use the system effectively, supporting them in implementing best practice and robust processes
- Support new starters as needed and offer training
- Maintain the back end build of the system
- Work proactively with MAD DEVS to test and implement new features/ modules that benefit the group.
- Conduct regular audits on iStore overdue deal files.

RRG Direct
- Act as main point of contact for all RRG Direct queries.
- Conduct training as required with the centres on NetDirector v2 backend/ system
- Maintain the RRG Direct Transaction log
- Issue the monthly RRGDirect Report
- Attend meetings with ATG and work collaboratively with the RRG project team, in particular with the current development of the new website iteration, Fusion.

**Other**
- As other digital projects may arise, coordinate activity as instructed by the Head of Digital Strategy.
- This may include:

- Acting as a product champion alongside the Head of Digital Strategy and Transformation to assist in discovery work.
- Engaging with stake holders to help implement the roadmap for product testing and execution.
- Effectively document new requirements as required to development partners

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