Medical Receptionist

2 weeks ago

Droitwich Spa, United Kingdom The Corbett Medical Practice Full time

Job summary

Due to increasing the size of our team we are looking for a part time Medical Receptionist to join us at The Corbett Medical Practice. This role is at the heart of our daily services and is the face of our patient communications, so strong communication, customer service, organisation, administrative skills and team working are essential.

Hours are part-time and will be between 20 to 30 hours worked between and - with at least one early and one late shift per week. Hours are worked over 5 days, Monday to Friday.

Main duties of the job

managing, directing and prioritising appointment requests monitoring flow of patients communicating practice processes to patient and providing information packs advising and processing payments responding to all queries and requests for assistance and chaperoning patients directing/signposting patients to partner services logging home visit requests action ambulance/transport requests maintaining reception and patient areas greeting and directing visitors and contractors scanning and filing correspondence, reports, results to patient records processing tasks logged on the clinical system processing repeat prescriptions preparing and maintaining consulting rooms staffing the practice reception desk and telephone chaperoning clinical staff on request

About us

Corbett Medical Practice is a, purpose build, training practice situated in the Town of Droitwich. Patient population is currently, 14,500 and is increasing year on year. We are a 6 Partner Practice with a large team of clinical and administrative support situated on one site.

Job description

Job responsibilities

Please see job overview for details of the Medical Receptionist Position at Corbett Medical Practice.

Person Specification

Experience

Essential

Experience of working with the public

Desirable

Experience of working as a receptionist in any environment Experience of working in a GP Practice or within the NHS

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