Medical Receptionist

2 weeks ago

Leamington Spa, United Kingdom Croft Medical Centre Full time

**Overview**

Working and co-operating as a member of the practice team

To provide reception and clerical support to all staff and patients at Croft Medical Centre.

To give advice and administrative support to patients under the supervision of the Practice Manager and Reception Manager.

Promoting and maintaining an efficient and confidential patient centred service.

**You should be**

Making appointments for patients, routine or emergency when requested, and ensuring that patients are checked in on arrival for their appointments.

Prompt and courteous answering of telephones.

Liaise with doctors, nurses and administration staff in support of patient care.

Operating, maintaining and updating accurate computer records, including the appointment system, registration of new, temporary and emergency patients.

Prompt co-ordination and management of requests for telephone consultations and home visits from patients.

Sensitive and courteous management of patients presenting with problems or complaints.

Prompt management of requests for information, such as test results and referrals etc

Booking of emergency ambulances under the direction of the GPs

**Job Type**: Part-time

**Salary**: £10.20 per hour

**Benefits**:

- Company pension
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

**Experience**:

- Medical Receptionist: 1 year (preferred)

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