Patient Pathway Coordinator
4 weeks ago
Job summary
An exciting 9 month opportunity has risen to work within paediatrics to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs.
You will provide administrative support to all clinical staff within the clinical area including; consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include cancellation and reinstating of clinics in line with planned and unplanned leave.
Your role is to support the clinical team, Service Manager and other Divisional Managers in ensuring the speciality are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets the 18 weeks Referral To Treatment target and provide cross-cover for other Patient Pathway coordinators to ensure a consistent and effective administration service is maintained at all times.
Main duties of the job
In your role you will work within paediatrics to facilitate the smooth running of the patient journey by ensuring that co-ordinated and streamlined administrative processes revolve around the patient and their individual needs, providing administrative support to all clinical staff within the clinical area including Consultants, Nurse Specialists and Junior Doctors ensuring effective co-ordination of their diaries etc. this will include cancellation and reinstating of clinics in line with planned and unplanned leave.
You will support the clinical team, Service Manager and other Divisional managers in ensuring the speciality are able to deliver safe and effective services whilst also ensuring compliance with contractual access targets RTT and cancer and ensure a consistent and effective administration service is maintained at all times.
Good telephone communication skills especially dealing with patients, doctors, nursing and midwifery teams and outside agencies.
About us
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of million people.
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Job description
Job responsibilities
Are you looking to support and facilitate the smooth running of the patient journey, then we want to hear from you?
Please see the attached the job description/personal specification for further details of this exciting role.
We look forward to your application.
Person Specification
Qualifications
Essential
GCSE Maths & English Grade C or above
Knowledge and Experience
Essential
Experience in an administrative healthcare setting Understanding and knowledge of key access targets. eg. 18 week RTT
Desirable
Understanding of key challenges facing the healthcare economy
Communication
Essential
Demonstrates strong, empathetic patient manner and communication skills
Desirable
ECDL or equivalent experience with Office Packages-
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