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Patient Pathway Coordinator
3 months ago
We have a wonderful opportunity for an efficient, friendly and effective administrator to join BTUH Endoscopy Team as a Patient Pathway Coordinator to liaise directly with members of the public as well as hospital staff dealing with highly sensitive and confidential patient information.
Your role will cover 5 days a week and working within our central team, support the service from 8am to 6pm on a rota basis.
Your role will involve will be responsible for supervising the team and also providing an efficient and effective appointment scheduling service, including booking patient appointments, reviewing patient referrals and cancelling appointments, keeping up to date recorded information on the status of patients.
You will co-ordinate, monitor and initiate appropriate changes within administrative processes along the patient pathway to ensure the patient's journey is managed efficiently, smoothly and in accordance with targets and agreed timescales, liaise with teams outside of the speciality e.g.
GPs where appropriate to ensure a seamless patient journey ans ensure patient information is maintained and updated on the appropriate patient information system.
Mid and South Essex NHS Foundation Trust is now one of the largest in the country, with a workforce of approximately 15,000 who serve a population of 1.2 million people.
We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best, to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be.
Yes, experience is important but so is outlook - if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We not only offer you a good working environment with flexible working opportunities, but also the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Please see the attached JD for further details of this exciting role.
