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IT Vendor Management Specialist
3 months ago
About the role
We have an exciting opportunity to join the Information Services Directorate as an IT Vendor Management Specialist where you will be part of the Portfolio and Governance team supporting the department with planning, reporting, governance, contract and vendor management.
You will develop and manage strategic IT Contracts, support with planning and reporting, and identify risks / saving opportunities for large hardware and software contracts whilst providing support for annual licence reviews and contract renewals.
Working in line with procurement guidelines you will support the establishment of new IT contracts and actively manage third party contracts to deliver maximum business value.
In addition, you will govern and report on supplier performance, tackling any issues if they arise, and provide analysis and insight to support decision making.
You will manage supplier relationships, leading regular service reviews to manage performance, and maximise business benefits from strategic contracts and suppliers.
A key element of this role is managing and reducing costs, consistently improving outcomes and building partnerships which drive performance improvements. This will be achieved through your development of key partnerships with assigned suppliers and internal stakeholders.
About you
We are looking for someone that is self-motivated and has personal values that align with our organisational core values. You will have proven experience of working in an IT vendor / governance environment where you have implemented and managed a diverse set of IT contracts. With great people skills and a ‘can do’ attitude with a keen eye to detail.
You will have knowledge of procurement processes, experience of feeding into tenders from a strategy, requirements and evaluation perspective and experience of negotiating terms and conditions.
We’re looking for you to have planning, governance and reporting experience relating to IT budgets, services, contracts, and projects. This means you will have a track record in developing strong, long-lasting partnerships with internal stakeholders and third-party suppliers.
You will understand cost analysis processes and how these can be applied in a technology landscape, will possess exceptional analytical skills, high attention to detail, have experience working with large volumes of data and metrics and advanced Microsoft Excel skills. You will also possess excellent negotiation skills.
A basic understanding of telecoms asset classes and billing methods along with cloud computing and software as a service models would also be advantageous.
Here at Northumbrian Water/Essex & Suffolk Water, we embrace and value Diversity, Inclusion and Equity which means bringing your full self to work. We encourage and welcome all applications, as we believe and strive to be an equal opportunity employer committed in having a diverse community represented within all our teams, structures, and organisation. We have our colleague network groups, including Rainbow Support Network (LGBT+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks too.
About us
Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we’re committed to having a diverse community represented across our business.
We’re aware that not everyone will have every skill listed in the job description, and that female candidates are less likely to apply if they don’t have the full range of skills, however if you have some of the skills listed, we 'd encourage you to apply.
NWG at a glance:
Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come.
We do this by providing reliable and affordable water and wastewater services for our customers.
We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business.
Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it.
Our benefits
We’re a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues.
Benefits to include, here’s just a few of them:
Enhanced maternity pay Enhanced annual leave with additional special leave for Christmas Eve and New Year’s Eve Company pension scheme Digital GP Award winning wellbeing website Employee Assistance Programme Life assurance Qualification loans Professional subscription Buy and sell annual leave Discounts and cashback offers