Application Support Specialist

8 months ago


Durham, United Kingdom City IT Full time

At CEF we have a bold ambition for growth. We are passionate about delivering an unrivalled service for our customers and providing a strong culture with career opportunities for our people.

Across IT we are on an exciting mission to ensure we harness our growth opportunities by designing our technology architecture and solutions for constant evolution. We recognise that technology and data are at the forefront of enabling our business to better serve our customers today and in the future.

We have a fast-growing technology team delivering a portfolio of transformative work, expanding our digital options, and upgrading and future-proofing our systems to place us at the forefront of the marketplace.

We believe that teams who design, own and run our technology solutions are more connected to the value they create.

We are always looking to improve, collaborate and innovate and this is where you come in

**About the role**:
**Essential experience**:

- Track record resolving technical issues in a support environment
- Able to participate in the on call rota

**Beneficial skills and experience**:

- Experience of Stock Management software
- ITIL Fundamentals
- Experience of Jira Service Desk, Software and Confluence packages
- Previous experience of Order Management Systems



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