Customer Service Assistant

7 months ago


Falkirk, United Kingdom Tenpin Full time

Come join our fantastic team.

We love to entertain It’s in our DNA... and it’s not just about bowling.
We have lots more to offer from Houdini’s Escape Rooms, to Karaoke rooms, 4D
Laser Arena, Soft Play to Arcade Machines and Pool Tables. We also have fully
licensed bars including cocktails, and of course our fabulous food menu.

We have something fun for all the family to do, regardless of age. Our centres
are fantastic places to visit, and even better places to work in. Why not come
and help us entertain?

We are looking for people who want to work in a fun environment. You
need confidence, energy and a positive attitude. The rest we can teach you


The Role

This role is spilt into 2 parts: Customer Service Assistant and Pin Technician.

As a Customer Service Assistant, you will deliver an outstanding experience
for our customers. This includes booking customers in at reception, being a
point of contact for customer questions, being alert to sales opportunities,
hosting individuals and parties, keeping the centre clean and tidy, preparing and
serving food and drinks.

As a Pin Technician, you will be responsible for ensuring that all bowling equipment and the lanes are maintained to a high standard. This will ensure that our customers have the best possible bowling experience when they visit us. You will strive to constantly achieve the highest operating standards, Carrying out preventative maintenance of all bowling equipment and lanes, Undertaking general building maintenance as instructed by the site management team. Action repairs in a timely fashion. Participate, support and encourage the achievement of a positive, friendly and open team atmosphere

You will work efficiently, show initiative and be friendly. Exceptional
customer service will be at heart of your role. You will also need to be
confident and comfortable when dealing with customers.


Skills You Need




  • Full
    of determination, enthusiasm, and be able to work in fast-paced
    environment
  • A nothing
    is too much trouble attitude
  • Able
    to provide high levels of customer service and have strong communication
    skills
  • Fully
    flexible around working pattern (evening and weekends will be required)
  • Be
    approachable and helpful
  • Be
    organised and able to multi-task
  • A
    strong team player
  • An eye for detail
  • No experience needed, just willingness to learn about bowling machinery
  • An interest in all things technical/mechanic

Our Fantastic Benefits




  • Tenpin
    Treats – Retailer discounts, Smart Tech and Best
    Doctors
  • Free
    Bowling for family and friends
  • Free
    Food (when working 6 hours or more)
  • Enhanced
    Maternity, Paternity, Adoption leave
  • Medicash
    Health Care Cash Back Scheme
  • Employee
    Assistance Programme
  • Free
    counselling
  • Life
    assurance – 2 x annual salary
  • Long
    Service Awards
  • Recommend
    a Friend Scheme
  • On
    the Spot Rewards

Please note: This vacancy involves working with heavy machinery. Due to Health & Safety regulations, you must be 18 or over to apply.


What Happens Next?

If you are ready to develop your career with us, click apply and
complete the short application process (2 mins). 





  • Falkirk, United Kingdom Falkirk Council Full time

    Job AdvertWe are looking for friendly and organised people with a passion for great customer service.You will work as part of the catering team and present a comfortable and welcoming environment to customers in our café, conference centre and those attending matchday hospitality and other events.As the first point of contact, the role requires someone who...


  • Falkirk, United Kingdom Falkirk Council Full time

    Job Advert We are looking for a friendly and organised person with a passion for great customer service. You will work as part of the catering team and present a comfortable and welcoming environment to customers in our café, conference centre and those attending matchday hospitality and other events. As the first point of contact the role requires...


  • Falkirk, United Kingdom Admiral Slots - Luxury Leisure Full time

    Job Role: Customer Service Assistant Hours per week: 30 (5x shifts) Hourly rate: £11.50 Shift pattern (if applicable): Morning (8am - 4pm) and Evening (4pm - 10pm) Shift. You must be fully flexible from Monday - Sunday to work a minimum of 5 shifts per week. If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour...


  • Falkirk, United Kingdom Admiral Slots - Luxury Leisure Full time

    Job Role: Customer Service Assistant Hours per week: 16 (2x shifts) Hourly rate: £11.50 Shift pattern (if applicable): Morning (8am - 4pm) and Evening (4pm - 10pm) Shift. You must be fully flexible from Monday - Sunday to work a minimum of 2 shifts per week. If working between the hours of 11pm and 6am, you will receive an additional £1.50 per hour...


  • Falkirk, United Kingdom Admiral Slots - Luxury Leisure Full time

    **Job Role: Customer Service Assistant/Supervisor - Falkirk** **Hours per week: 24 hours per week** **Hourly rate: £11.50 - £12.00 per hour** **This role is a mixed shift pattern therefore you must be available to cover days, evening shifts and weekend shifts.** **If working between the hours of 11pm and 6am, you will receive an additional £1.50 per...


  • Falkirk, United Kingdom Compass Group Full time

    Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 26 hours per week. As a Customer Service Assistant, you will contribute to a passionate and friendly team...


  • Falkirk, United Kingdom Compass Group Full time

    Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Chartwells on a part time basis, contracted to 20 hours per week. As a Customer Service Assistant, you will contribute to a passionate and friendly team...


  • Falkirk, United Kingdom HollyField Personnel Full time

    **Customer Service Administrator** £22,652.00 START DATE: IMMEDIATE **Job Type**: Temporary to Permanent, Full Time Location: Falkirk, Scotland Hours: Monday to Friday, 8:30 am - 5.00 pm **_Please note: a DBS Check will be undertaken during first 2 weeks of employment_** **What our client offers when made a permanent member of staff**: - 29 days...

  • Customer Assistant

    7 months ago


    Falkirk, United Kingdom M&S Full time

    **Summary** Customer Assistant - 4 Hours - Falkirk **All the details** **Customer Assistant - 4 Hours - Falkirk** Example Work Pattern - Sunday 0500-0900 - **Unsocial Hours fall between 22:00 and 06:00. Working between these hours also incurs an additional payment.** **All new starters will be expected to attend an Induction. Please be aware, this may...

  • Customer Assistant

    6 months ago


    Falkirk, United Kingdom Hatco supermarket Full time

    '''Duties''' - Assist customers with inquiries, concerns, and requests in a friendly and professional manner - Provide accurate and timely information to customers regarding products, services, and promotions - Handle customer complaints and resolve issues effectively and efficiently - Process customer orders, returns, and exchanges - Maintain a clean and...

  • Customer Assistant

    6 months ago


    Falkirk, United Kingdom M&S Full time

    **Summary** Customer Assistant - In Store Bakery - 16 Hours - Falkirk Two positions available to work within our In Store Bakery. Example Work Pattern - Position 1; week 1 Sunday 0700-1100 Monday 1300-2100 Tuesday 1630-2100 Friday 1300-1700 Saturday1300-1700 week 2 Monday1300-1700 Wednesday0500-0900 Friday 0700-1100 Saturday 0700-1100 Position...


  • Falkirk, United Kingdom Evans halshaw Vauxhall Full time

    **Customer Service Advisor** **Location: Vauxhall Falkirk** **Competitive salary with bonus, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar who’s passionate about cars?...


  • Falkirk, United Kingdom Evans halshaw Vauxhall Full time

    **Customer Service Advisor** **Location: Vauxhall Falkirk** **Competitive salary with bonus, pension, critical illness pay, life assurance, 23 days holiday (pro rata), plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services.** Are you a confident customer service superstar who’s passionate about cars?...


  • Falkirk, United Kingdom Clarkson Owens Recruitment Limited Full time

    The purpose of this role is to assist our clients after moving into their new home and support with any remedial and snagging works. To be successful in the role, we require someone with residential and new build home experience. Other relevant experience will be considered. **Responsibilities**: **As a Customer Service Administrator, you’ll be...

  • Customer Assistant

    3 weeks ago


    Falkirk, United Kingdom Buzz Bingo Full time

    Customer Assistant - Falkirk Do you love to chat and socialise with people?Would you consider yourself as a people person?Are you a good listener who remembers small details?If yes, we would love to hear from you!Join us as a Customer Assistant in our Falkirk Club offering a 25 Hour contract which is fully flexible over 7 days.The Role You'll Play As a...


  • Falkirk, Falkirk, United Kingdom Falkirk Council Full time

    About the RoleWe are seeking a Customer Service Assistant to join our team in providing exceptional customer service in our café, conference centre and matchday hospitality events.As the first point of contact, you will be required to provide a high standard of customer service, working collaboratively with the catering team to ensure a welcoming...


  • Falkirk, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Falkirk About the role Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience in our Falkirk Fiat branch and help customers get excited about our...

  • Customer Assistant

    6 months ago


    Falkirk, United Kingdom Marks & Spencer Full time

    Customer Assistant Fixed Term Position Proposed Work Pattern - Week 1: Monday - 13:00 - 21:00 Tuesday - 10:00 - 18:00 Friday - 09:00 - 17:00 Saturday - 09:00 - 17:00 Week 2: Sunday - 07:00 - 15:00 Wednesday - 13:00 - 21:00 Thursday - 10:00 - 18:00 Friday - 12:00 - 20:00 All new starters will be expected to attend a Two-Day Induction. Please be aware, this...

  • Customer Assistant

    4 weeks ago


    Falkirk, United Kingdom Buzz Bingo Full time

    Customer Assistant - FalkirkDo you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!Join us as a Customer Assistant in our Falkirk Club offering a 25 Hour contract which is fully flexible over 7 days.The Role You’ll PlayAs a...


  • Falkirk, United Kingdom William Hill Full time

    People don’t just come here to place bets, they come for the experience. And you will be at the heart of it all. Careers in our shops are about much more than simply taking bets. Our colleagues are the backbone of our business and working in retail at William Hill is really about getting to know our customers and the communities in which we live and...