Fast Track Specialist File Handler

4 weeks ago

Bolton, United Kingdom Davies Full time
DescriptionStep into a role where your skills can shine as you take charge of Fast Track Litigation cases.

This Claims Handler will handle litigated delegated and non-delegated motor instructions on behalf of key insurer clients and the MIB. 
Key Accountabilities
  • Reviewing files, noting and abiding by Client Guidelines
  • Knowledge of litigation, the CPR Rules and Court procedures 
  • Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure. 
  • Draft reports confirming Strategy and agreeing the most suitable approach with the client
  • Draft legal documents and comply with Court orders/deadlines
  • Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate.
  • Undertaking negotiations with Third Party Solicitors 
  • Liaising with Insured and Insurers and Brokers where necessary 
  • Ensuring ‘actions’ are carried out as per Action Lists in Case Management System 
  • Undertaking Court Hearings 
  • Ensuring relevant tasks are delegated to the paralegals 
  • Accurately recording time and management information  
  • Accurately processing bills in accordance with Client Guidelines 
  • Ensuring files are kept within ISO 9001 guidelines 
  • To ensure compliance with the SRA Standards & Regulations
Working Hours  
35 hours per week
Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.
Primary location for this role is Bolton, Parklands Office. This is a hybrid role working 1 day in the Bolton office and 4 days from home.
Experience, Skills and Qualifications
  • Sound and practical experience of handling Fast Track RTA litigated files is essential, with evidence of managing own case load and reporting skills 
  • Have an understanding of indemnity and/or the MIB would be beneficial.
  • Drafting of legal documents, including defences, applications, witness statements, Part 35 Questions, Part 18 Questions
  • Liaising with and drafting instructions to Counsel
  • Experience of managing fixed fees whilst delivering quality
  • Good telephone negotiation skills
  • Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless 
  • Have the ability to:
  • Work as part of a Team 
  • Use own initiative
  • Plan and prioritise workloads and effectively use delegation
  • Remain calm under pressure
  • Recognise when sensitivity and tact are required
  • Identify key facts/issues and make early investigations and decisions to bring a case to a conclusion
  • Follow work processes and keep to Strategy  
  • Ability to make decisions 
Values 
Our culture is focussed on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do; 
 
Our Values
We are connected 
We are Dynamic
We are Innovative 
We succeed together
Benefits
  • 25 days holiday per year which increases with level of service(opportunity to buy & sell 3 days)
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death In Service – after 1 years’ service
  • Pension Contribution based 5% Employee / 3% Employer
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets
*after successfully completing probation We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.

We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.

Our global team of more than 6,500 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.

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