Receptionist/Office Assistant

4 weeks ago


Glasgow, United Kingdom Intelligent Office Full time

Receptionist/Office Assistant

Salary: £22,446.27

Location: Glasgow

Contract: 6 month FTC

Work model: On site

Shifts: 37.5 hours per week, Monday to Friday 8.30am – 5.00pm

We are seeking an exceptional Receptionist/Office Assistant to join our team within one of the top 4 law firms

Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms.

Built on a strong heritage, great client relationships and a talented team, Williams Lea is the trusted global outsourcing provider to clients in highly regulated environments.

Williams Lea serves clients in 20 countries across four continents and has 7,000 employees worldwide.

Purpose of role 

The Receptionist is the first point of contact for visitors calling or visiting our client’s office. Duties include welcoming clients and visitors to the office, handling switchboard calls, organising and preparing hospitality and offering administrative support to the firm.

The Receptionist will be responsible for requests which come into the Office Services team.

Key responsibilities

Reception:

Provide a high quality of customer service, exceeding their expectations and delivering an appropriate outcome to all queries

Welcome visitors with a high standard of customer service, signing in guests and issuing access cards with prior authorisation

Delivering a high quality standard of corporate service including arranging client meetings and events

Managing onsite car parking for clients and visitors

Working extremely closely with the hospitality team to ensure a smooth running of daily requests, showing flexibility and willingness to support colleagues and take on additional duties if required.

Liaising with the Office Services team for training materials and printing needs for seminars to ensure a prompt start for training events.

Dealing with administration tasks

Dealing with telephone and email enquiries in a timely manner

Office Assistance:

Ensuring that the post deadlines are kept to.

Reprographics, manual and via DocBuster

General maintenance of general office equipment

Assisting with moving and transportation of boxes around the office

The Experience:

A committed attitude and dedication to creating a memorable guest experience

Fluent written and spoken English

Experience using email and Microsoft packages

An energetic approach that shines through in your work

A team focused attitude

A natural passion and desire to make every visitor smile

Excellent personal presentation

Adopts the company values – Teamwork, Integrity, Passion and Success

Has the ability to empathise and understand the customer’s needs

Has exceptional communication skills

Sound good so far? Then this is the perfect position for you and you are just the individual that we are looking for

REWARDS & BENEFITS

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

25 days holiday plus bank holidays

Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.

Life Assurance

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work scheme

Gym memberships

Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects

EQUALITY & DIVERSITY

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at .

Please note: Due to the high volume of responses received for this role we will not be able to contact all applicants directly. If you have not heard from us in four weeks, please consider your application unsuccessful.


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