Senior HR Services Manager

2 weeks ago

Horley, United Kingdom BDO UK Full time

Ideas | People | Trust

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world.

We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them.

We’ll broaden your horizons

Our greatest asset is our people, so our HR team focus on ensuring we are all reaching our potential. They use their specialist expertise to help us attract great talent, enable our employees to succeed and inspire a unified culture of development across our firm. By playing a role in the recruitment and management of our people, they help change lives and influence the future of BDO. Join a driven and passionate team where you can be yourself, while also helping your colleagues to achieve their ambitions. 

We’ll help you succeed

Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

You’ll be someone who is both comfortable working proactively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDO’s partners to help businesses effectively. You’ll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with.

The role of Senior HR Services Manager is to ensure delivery of HR Services activities in accordance with governance, process compliance, relevant policies and agreed service level agreements. This role leads the HR Services Team which is a team of 11 including a HR Services Assistant Manager, 2 HR Advisors and 8 HR Services Coordinators who are predominantly based in the BDO Gatwick office. HR Services are responsible for all HR related administration supporting the full employee lifecycle. In this busy and rewarding role you’ll:

Be the subject matter expert in BDO HR policy, processes and relevant legislation as it relates to HR Services  Keep up to date with legislative changes and how these relate to the HR Services function in collaboration with ER colleagues  Have oversight and overall accountability for HR Services processes that have migrated to the Shared Service Centre for delivery. Be accountable for data integrity in the HR systems  Leverage the subject matter experts across the HR function and key stakeholders in the business to identify and leverage these opportunities.  Build and maintain relationships with key stakeholders including Partners Continually seek ways in which operational efficiency can be achieved through technology enablement and ways of working adaptation. Improve the quality and effectiveness of the HR Services team  Create an environment where team members are encouraged to share new ideas, learn from mistakes and are supportive of each other’s strengths and development needs  Be the escalation for HR Services Assistant Manager and team members for guidance and advice  Manage function within agreed financial budget  Manage Service Level Agreements for all HR transactional services and value add to the business can be quantified  Vendor manage outsourced HR services activities 

You’ll be someone with:

A relevant degree / professional qualification (CiPD qualification preferred) Evidence of leading and delivering change within an HR Services function  Proven experience of owning, designing, developing and implementing HR Services governance, processes and procedures, preferably within a professional services firm  Knowledge of legal matters as they relate to HR and HR Services function  Proven experience of HR systems; preferably Workday and ServiceNow  A high level of personal commitment to task completion, with the ability to prioritise  Project management experience gained through relevant project implementation(s) desirable  The ability and confidence to offer appropriate constructive challenge across all organisational levels  Systems experience with an ability to make commercially based recommendations on the basis of MI  Excellent influencing and communication skills with a logical and pragmatic style  The Ability to coach, develop, motivate and manage people 

You’ll be able to be yourself; we’ll recognise and value you for who you are and celebrate and reward your contributions to the business. We’re committed to agile working, and we offer every colleague the opportunity to work in ways that suit you, your teams, and the task at hand.

At BDO, we’ll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development.

We’re in it together

Mutual support and respect is one of BDO’s core values and we’re proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we’ll support you at every stage in your career, whatever your personal and professional needs.

Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you’ll always have access to the people and resources you need to do your best work.

We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so we’ve invested in state-of-the-art collaboration spaces in our offices. BDO’s people represent a wealth of knowledge and expertise, and we’ll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you’ll never stop learning at BDO.

We’re looking forward to the future

At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy.

Our success is powered by our people, which is why we’re always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions

We’ve got a clear purpose, and we’re confident in our future, because we’re adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

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#RD-JB1

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